Ryan Cruz
Charlotte,NC
Summary
Dedicated and motivated student with three years of experience nurturing children and thriving in fast-paced service environments. Proven ability to communicate effectively, collaborate within teams, and lead through coaching and instruction while maintaining a positive attitude. Recognized for a strong work ethic and reliability, consistently delivering results under pressure. Eager to leverage skills in new challenges that foster growth and development.
Overview
4
4
years of professional experience
Work History
Busser
Zinicola
01.2024 - 01.2025
- Supported servers and kitchen staff to ensure efficient and timely service
- Maintained cleanliness of dining areas to maintain restaurant standards
- Worked effectively in high-pressure, fast paced environments during peak hours
- Communicated with team members to keep operations running smoothly
- Consistently worked 15+ hours a week while balancing school commitments
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
Youth hockey coach
Pineville Ice House
01.2023 - 01.2025
- Coached children from ages 7-12, emphasizing teamwork, discipline, and sportsmanship
- Assisted in in planning and creating structured practices and skill building drills
- Provided clear instruction and positive feedback to support player development
- Gained valuable knowledge of leadership and knowledge by working with many great and experienced coaches
- Worked 6 hours a week
- Collaborated with other coaches to develop comprehensive practice schedules and game strategies.
Learn to skate Instructor
Pineville Ice House
01.2023 - 01.2025
- Instructed skaters of all ages in basic hockey skating skills and safety techniques
- Adapted teaching methods to better suite younger and more inexperienced age groups to ensure proper learning and an enjoyable experience
- maintained patience and professionalism while working with beginners
- Conducted regular evaluations of student performance, providing constructive feedback for continuous improvement.
- Created a welcoming and encouraging environment for new skaters
- Enhanced skater proficiency by implementing a comprehensive skills assessment and development program.
Camp Counselor
Pineville Ice house
01.2021 - 01.2025
- Supervised and ensured the safety and care of 40+ children a week with a wide range of age groups
- lead organized hockey lessons and instructional activities in a fast-paced environment
- communicated clearly with parents and coworkers to maintain a functional and positive experience
- experience with handling food serving lunch to children
- Worked 25+ hours a week
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Education
High School Diploma -
Appalachian State University
Boone06-2029
High School -
Ardrey Kell High School
Charlotte, North Carolina06-2025
Skills
- Customer service
- Teamwork and communication
- Time management
- Working in fast-paced environments
- Leadership and responsibility
- Handling high-pressure situations
- Food safety
- Cleaning procedures
- Server support
Timeline
Busser
Zinicola
01.2024 - 01.2025
Youth hockey coach
Pineville Ice House
01.2023 - 01.2025
Learn to skate Instructor
Pineville Ice House
01.2023 - 01.2025
Camp Counselor
Pineville Ice house
01.2021 - 01.2025
High School Diploma -
Appalachian State University
High School -
Ardrey Kell High School