Ryan Curphey
Orlando,FL
Summary
Positive, hardworking, hands-on leader with 2+ years of experience managing restaurant operations. Adept at leading back of house and front of house employees, ensuring the highest standards of customer service and food quality. Expert in the areas of food, labor, and food safety policies and guidelines. Self taught computer tech in school for simulation technology bachelors in applied science
Overview
5
5
years of professional experience
Work History
Rockstar Grill Operator
Waffle House
Orlando, FL
07.2019 - Current
- Supervising, and waiting tables
- Prepare or serve menu items
- Receive and process customer payments
- Take customer orders and convey them to other employees for preparation
- Wrap, label, or date food items for sale
- Clean or sanitize work areas, utensils, or equipment.
- Oversaw care and maintenance of kitchen equipment.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Distributed food to team members with efficiency in high-volume environment.
- Monitored line efficiency and implemented improvements for increased productivity.
- Restocked stations and supplies during slower periods between rushes.
- Cleaned food preparation equipment, work areas and counters or tables.
- Served customers at steam tables with proper cooking, plating and delivery.
- Accepted payments and made change or wrote charge slips as necessary.
3rd Shift Assistant Manager
Waffle House
Orlando, FL
08.2022 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
2nd Shift Assistant Manager
Waffle House
Covington, GA
04.2021 - 08.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
Education
Automotive - Automotive Mechanics
Newton College and Career Academy, Charter School
05.2022
High School Diploma - undefined
Newton High School, Base
2022
Skills
- Computer Skills
- Adobe Photoshop
- Video Editing
- Automotive Repair
Additional Information
- AWARDS and Accomplishments , Honor Roll Microsoft Office Professional Award 2019
- 3 promotions within a year
Timeline
3rd Shift Assistant Manager
Waffle House
08.2022 - Current
2nd Shift Assistant Manager
Waffle House
04.2021 - 08.2022
Rockstar Grill Operator
Waffle House
07.2019 - Current
Automotive - Automotive Mechanics
Newton College and Career Academy, Charter School
High School Diploma - undefined
Newton High School, Base
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