Fundamental and Technical Analyses of Crypto and Stock Markets
Ryan Davis
Yulee,FL
Summary
Experience in sales and customer service related positions. Proficient at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Delivery Driver
Yum Brands Inc.
Jacksonville , Florida
07.2021 - 01.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Fostered positive working relationships with regular customers.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Sales Associate
Duluth Holdings Inc.
Jacksonville, FL
07.2020 - 07.2021
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Supported efficient and timely replenishment of sales floor merchandise.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Lowe's Companies Inc.
Yulee, FL
05.2019 - 08.2019
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Educated customers on promotions to enhance sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Processed product returns and assisted customers with other selections.
- Educated associates on market trends and stayed up-to-date on forecasts and Industry news.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Spirit Halloween Store
Yulee, FL
09.2018 - 11.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Answered customer questions about sizing, accessories and merchandise care.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Sales Associate
Ross Stores Inc.
Yulee, FL
05.2018 - 08.2018
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Maintained organized, presentable merchandise to drive continuous sales.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Engaged with customers to build rapport and loyalty.
Cashier
Wendy's
Yulee, FL
05.2016 - 08.2016
- Tallied cash drawer at beginning and end of each work shift.
- Collected and authorized payments of guests.
- Welcomed customers and helped determine their needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Yulee High School
Yulee, FL05.2016
Bachelor of Arts - Psychology W/ Minor in Marketing
University of North Florida
Jacksonville, FL 08.2017 - Current
Skills
- Strategic Planning
- Advertising and marketing
- Technical knowledge
- Creative Collaboration
- Critical thinking
- Computer skills
- Written Communication
- Troubleshooting
- Multitasking abilities
- Good listening skills
- Excellent work ethic
- Interpersonal Communication
- Customer Service
- Customer Needs Assessment
- Dispute Mediation
- POS System Operations
- Order Processing
- Verbal and Written Communication
- Sales Generation
- Stocking and Receiving
- Upselling Techniques
Interests
Psychology and Sociology
Finance
Macro and Micro Economics
Web Development
Programming
Music Production
Video Editing and Sound Engineering
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