RYAN DEANGELIS
Delray Beach,FL
Summary
Highly accomplished, solutions-driven Account Manager with strong sales and customer relationship skills, written and verbal communications experience and an outstanding work ethic. More than 3 years of sales and account management experience, overseeing 60+ accounts from SMB to $500M in annual revenue. Self-motivated with organizational, interpersonal, and collaborative attributes.
Overview
3
3
years of professional experience
Work History
Membership Sales Consultant
ReinventU Gym
06.2023 - Current
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Set up appointments with potential and current customers to promote new products and services.
- Used consultative sales approach to understand and meet customer needs.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution
Account Manager
PLS LOGISTICS SERVICES
08.2022 - 04.2023
- Identifying and vetting prospective carriers to build pipeline of service providers
- Onboarded (10+ 100M Annual Revenue) and managed their supply chain to reduce their bottom line
- Oversaw 60+ accounts and worked diligently to meet and exceed performance goals
- Negotiated contracts and closed sales agreements to maximize profits
- Built and maintained productive relationships with customers and internal partners
- Monitoring progress of shipments to ensure that goods arrive promptly and undamaged
- Updating customer management software to keep client records accurate
- Advised clients on potential supply chain issues and offered cost effective solutions to mitigate risk.
- Outsourced during work and after hours for potential clients, companies, and possible new relationships/
- Cold Called 200+ warm and cold leads daily throughout tenure. This number was brought down when production rose.
Sales Representative
GIANT FITNESS
03.2020 - 07.2022
- Developed key customer relationships to increase sales
- Answered product questions with up-to-date knowledge of sales and promotions
- Contacted new and existing customers to outline benefits of products
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
- Leveraged CRM system to manage sales activities and track sales performance
- Identified customer needs by asking questions and advising on best solutions
- Operated register, handled cash and processed credit card transactions
- Drove sales of company products and services by meeting with customers using strategic approach.
- Increased sales by 15% year over year.
Education
Bachelor’s Degree - Professional Sales and Marketing
BLOOMBURG UNIVERSITY OF PENNSYLVANIA
Bloomsburg, PA05.2022
Skills
- Account Management
- Customer Service & Lifecycle Management
- Customer Relationship Management
- Cold Calling
- Revenue Retention & Upsell Opportunities
- Outsourcing for Qualified Leads
- Business to Business (B2B) Sales
- Business Development
- C Suite (CXO) Interaction
- Customer Onboarding
- Sales Presentations & Demonstrations
- SaaS Applications (Salesforce & Gainsight)
- Marketing And Advertising
- Remote Working in Fast Paced Environment
Timeline
Membership Sales Consultant
ReinventU Gym
06.2023 - Current
Account Manager
PLS LOGISTICS SERVICES
08.2022 - 04.2023
Sales Representative
GIANT FITNESS
03.2020 - 07.2022
Bachelor’s Degree - Professional Sales and Marketing
BLOOMBURG UNIVERSITY OF PENNSYLVANIA
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