- Participating in fundraising events to support local charities, schools, or community projects
- I enjoy helping others and giving back to the community
- I enjoy going to County Fairs
Ryan Denniston
Arcanum,OH
Summary
Results-driven account manager with a proven track record in building customer loyalty and enhancing sales. Expertise in client relations, effective communication, and problem resolution, contributing to increased customer satisfaction and retention.
Overview
8
8
years of professional experience
Work History
Account Manager
The Andersons Inc.
Union City, IN
04.2025 - 03.2026
- Managed client relationships to ensure satisfaction and retention.
- Executed daily account management tasks, maintaining accurate records and documentation.
- Collaborated with cross-functional teams to address client needs and resolve issues.
- Assisted in developing account strategies that improved customer engagement.
- Adapted quickly to changes in client demands and market conditions.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
- Fostered detailed understanding of product offerings, enabling effective communication of features and benefits to clients.
- Monitored market trends to advise clients on potential impacts to their business, positioning as trusted advisor.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Logistics Manager/Sales Associate
Keystone Cooperative
Eldorado, OH
09.2020 - 03.2025
- Refined supply chain processes to support operational excellence and cost reduction.
- Developed and implemented inventory management strategies to optimize stock levels.
- Led cross-functional teams in logistics planning to ensure timely product delivery.
- Conducted thorough analysis of transportation routes, focusing on improving delivery times while decreasing overall expenses.
- Ensured adherence to safety regulations and industry standards to enhance operational integrity in logistics.
- Enhanced customer satisfaction through diligent oversight of order fulfillment and prompt issue resolution.
- Oversaw regulatory compliance in logistics operations, ensuring adherence to transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Monitored logistics performance and identified improvement opportunities.
- Coordinated dispatching of 10-12 drivers to accomplish daily delivery requirements.
- Led adoption of sustainable logistics practices, reducing carbon footprint and operational costs.
- Conducted regular analysis of logistics performance metrics, identifying areas for improvement and implementing corrective actions.
- Enhanced team collaboration and communication, leading to more efficient problem-solving during peak operational periods.
- Achieved significant cost reductions by optimizing routes and consolidating shipments, without compromising on delivery timelines.
- Organized records of vehicles, schedules and completed orders.
- Tracked production and quality control systems to proactively identify deficiencies.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Engaged with customers to understand their requirements and suggest optimal product offerings.
- Facilitated effective communication with customers through energetic responses, enhancing overall satisfaction and support.
- Built and maintained strong customer connections, reinforcing business credibility.
- Analyzed customer preferences and suggested relevant complementary products, contributing to revenue enhancement efforts.
Operations Manager/Sales Associate
Dynamic Land Applicatoions
Lewisburg, OH
08.2018 - 09.2020
- Refined processes to enhance operational efficiency and support successful land application initiatives.
- Managed operational budgets to enhance financial efficiency and maximize resource utilization.
- Deployed technology solutions to enhance project tracking and reporting accuracy.
- Directed staff operations while enforcing compliance with organizational policies and procedures.
- Cultivated a culture of ownership among employees, enhancing accountability and driving performance improvements.
- Oversaw inventory and supply chain operations to ensure timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Increased profit by streamlining operations.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Developed training programs for staff, improving operational knowledge and performance consistency.
- Managed resource allocation, optimizing equipment usage and reducing downtime.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Implemented sustainability initiatives, reducing environmental impact.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Developed and maintained customer relationships to drive sales growth.
- Provided expert product knowledge to assist customers in making informed purchasing decisions.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Arcanum Butler High School
Arcanum, OHHigh School Diploma -
Miami Valley Career Technology Center
Clayton, OHSkills
- Account relationship development
- Client relations
- Effective team collaboration
- Customer relationship management
- Client satisfaction management
- Effective relationship management
- Building customer loyalty
- Results driven
- Sales enhancement
- Operational management
- Sales experience
- Customer complaint resolution
Interests
Timeline
Account Manager
The Andersons Inc.
04.2025 - 03.2026
Logistics Manager/Sales Associate
Keystone Cooperative
09.2020 - 03.2025
Operations Manager/Sales Associate
Dynamic Land Applicatoions
08.2018 - 09.2020
High School Diploma -
Arcanum Butler High School
High School Diploma -
Miami Valley Career Technology Center