Stephanie Hoof
Mobile
Summary
Dynamic Account Manager with a proven track record at Airgas, adept at driving sales revenue growth through strategic client relationship management and effective contract negotiation. Skilled in operational strategy development, I excel in identifying upselling opportunities and fostering strong partnerships, ensuring exceptional customer satisfaction and timely product delivery.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Account Manager
Airgas, an Air Liquide Company
Mobile
01.2015 - Current
- Developed and executed strategic plans to penetrate new markets and acquire new clients.
- Listened to customer needs to identify and recommend best products and services.
- Developed strategies to increase revenue from existing accounts.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Negotiated contracts with clients to maximize revenue potential.
- Identified upselling and cross-selling opportunities to maximize account growth and revenue generation.
- Resolved customer complaints in a timely manner.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed successful customer relationships to boost sales opportunities.
- Established strong relationships with decision-makers and influencers within client organizations.
Account Manager
Kibro, Inc
Mobile
09.2012 - 07.2015
- Developed and executed strategic plans to penetrate new markets and acquire new clients.
- Acted as main point of contact in matters relating to client concerns and needs.
- Participated in trade shows, conferences, and networking events to represent the company and attract new business.
Education
Business Administration
Faulker University
Bay Minette, AL01-1989
Skills
- Operational Strategy Development
- Client Relationship Management
- Contract negotiation
- Account Relationship Development
- Sales Revenue Growth
- Supply Chain Coordination
Accomplishments
- Outstanding Sales Recoginition for Exceeding Required Budget
Certification
- Completed Sandler Sales Training
References
References available upon request.
Timeline
Account Manager
Airgas, an Air Liquide Company
01.2015 - Current
Account Manager
Kibro, Inc
09.2012 - 07.2015
Business Administration
Faulker University
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