Ryan Depatie
Providence
Summary
Customer service oriented individual who places high importance on customer experience and satisfaction. Experienced in several industries and roles, is uniquely positioned to provide exceptional customer service and professionalism.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Strive Kitchen & Bar
Providence, Rhode Island
10.2023 - Current
- Assist in training new servers
- Greet guests and provide menus
- Deliver food orders promptly and courteously
- Take orders from customers accurately and in a timely manner
- Ensure that each guest is served courteously, quickly, and efficiently
- Provide excellent customer service to ensure satisfaction
- Perform opening and closing duties such as setting up the dining area and restocking supplies
- Monitor dining room for cleanliness and proper set-up at all times
- Follow health safety guidelines when preparing and serving food products
Construction and Property Manager |
Strive Companies
Providence
02.2023 - 05.2024
- Successfully managed over 300 units for a major developer in Providence, RI
- Coordinated contractors and staff to ensure timely completion of projects
- Showed available units to be leased
- Assisted in home sales by preparing properties, showing them, and communicating with management
- Identified available property for rehabilitation
Recruiter |
Aston Carter
Providence
10.2022 - 01.2023
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
- Cultivated in-depth understanding of industry trends and hiring requirements
- Consistently innovated and elevated sourcing strategy to best find qualified and motivated candidates
- Built and maintained relationships with industry contacts to gain knowledge, generate referrals and sales leads
Digital Media Strategist |
Firecracker Sports
Cumberland
12.2020 - 01.2022
- Fulfilled digital advertising by coordinating with sales teams, digital content teams, and digital revenue team
- Oversaw execution of digital advertising campaigns, provided recap reports, and presented renewal opportunities to clients
- Developed and implemented procedures for identifying advertising needs
- Conducted research on consumer opinions and marketing strategies
- Measured effectiveness of marketing, advertising, and communications programs and strategies
- Onboarded and trained approximately 5 interns per season regarding social media standards, structure, strategies, and methods
- Advised clients regarding accounts, product pricing, and product ordering, handled deposits and transactions, updated billing information in databases
- Researched market and competitor trends to implement best practices and improve customer satisfaction
- Generated leads and maintained lists of prospective customers
- Called and met with regular and prospective customers to cultivate long-term customer relationships and networks
- Identified appropriate marketing channels and target customers
Digital Media Intern |
Firecracker Sports
Cumberland
01.2019 - 05.2019
- Engaged in photography, graphic design, and video content creation
- Managed and created content for company social media outlets
- Analyzed media engagement and produced tracking reports
- Created content strategies and calendars and made scheduled posts
- Conducted online marketing initiatives on social media websites
- Collaborated with staff to integrate strategies across multiple sales channels
- Identified appropriate Key Performance Indicators (KPIs) and reported key metrics from digital campaigns
Education
MBA, Supply Chain & Operations -
Johnson & Wales University
Providence, RI12.2022
Bachelor of Science, Marketing -
Johnson & Wales University
Providence, RI05.2020
Skills
- Networking
- Research
- Construction Management
- Relationship Building
- Tool / Technology
- Management
Websites
Accomplishments
- 2021 Conference Pitcher of the Year
Passions
- Networking
- Team building
- Coaching
- Relationship Building
- Real Estate
Affiliations
- Baseball Umpire for multiples leagues and levels
Certification
- Licensed Real Estate Agent in Rhode Island and Massachusetts
Timeline
Server
Strive Kitchen & Bar
10.2023 - Current
Construction and Property Manager |
Strive Companies
02.2023 - 05.2024
Recruiter |
Aston Carter
10.2022 - 01.2023
Digital Media Strategist |
Firecracker Sports
12.2020 - 01.2022
Digital Media Intern |
Firecracker Sports
01.2019 - 05.2019
MBA, Supply Chain & Operations -
Johnson & Wales University
Bachelor of Science, Marketing -
Johnson & Wales University
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