Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Languages
Timeline
Generic

Ryan DiStefano

Endicott,New York

Summary

Driven by a strong commitment to fostering inclusive education and customer satisfaction, I leveraged skills in empathy, organization, and cash handling to significantly enhance student engagement at BOCES, Binghamton - Tioga, and improve transaction accuracy at Hollister Co. Excelled in training peers, underscoring my ability to blend emotional support with practical, results-driven approaches.

Overview

5
5
years of professional experience

Work History

Special Education Substitute Teacher

BOCES, Binghamton - Tioga
09.2023 - Current
  • Evaluated student progress regularly using both formal assessments and informal observations to adjust instructional strategies as needed.
  • Utilized assistive technology tools to increase accessibility and engagement for students with diverse abilities in the classroom setting.
  • Adapted lesson content to accommodate various learning styles within the classroom while maintaining alignment with curriculum standards.
  • Fostered a positive rapport with students through genuine interactions that built trust and encouraged open communication.
  • Strengthened parent-teacher communication by providing frequent updates on student progress and collaborating to create individualized support plans.
  • Maintained open lines of communication with families regarding student progress, concerns, or additional supports needed at home or in school settings.
  • Assisted students in achieving academic growth by providing targeted instruction based on their unique learning needs.
  • Ensured a safe and inclusive learning environment by promoting respect, empathy, and understanding among all students.
  • Followed lesson plans designed by absent teachers.

Part-Time Key Holder

Hollister.Co
12.2022 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and vacuumed floor, wiped mirrors and fixtures after closing to maintain organized and tidy store.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Opened and locked doors before and after store hours
  • Communicated effectively and efficiently with district manager via Teams and email
  • Calculated earnings, loyalty, hours gained, hours lost, etc. at end of shift
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Special Education Teacher Assistant

BOCES, Binghamton - Tioga
07.2023 - 08.2023
  • Worked for the 2023 Summer Program
  • Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
  • Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
  • Helped classroom teachers achieve instructional objectives.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Provided one-on-one support for students struggling with specific concepts or tasks, resulting in improved comprehension and performance.
  • Maintained safety and security by overseeing students in recess environments.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Provided mobility and personal care support to students with physical limitations.
  • Escorted students to different school locations to provide ongoing assistance.

Cashier

Best Bagels in Town
07.2019 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Opened and locked store doors before and after business hours
  • Began shifts at 5:30 am and opened store to help prepare for business for the day
  • Restocked and organized merchandise
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Bachelor of Arts - Economics

Binghamton University
Vestal, NY
12.2024

Skills

  • Empathy and patience
  • Organization
  • Customer Service
  • Cash Handling
  • Training and mentoring
  • Workplace Safety
  • Bank Deposits
  • Staff Oversight
  • Visual supports
  • Community Inclusion
  • Social Skills Training
  • Data Collection

Affiliations

  • St. Mary's of the Assumption Church

Additional Information

As a former cheerleader and a current church member, many volunteer hours have gone towards cheerleader clinics for younger children, pancake breakfasts, soup kitchens, and food truck work.

Languages

Italian
Limited Working

Timeline

Special Education Substitute Teacher

BOCES, Binghamton - Tioga
09.2023 - Current

Special Education Teacher Assistant

BOCES, Binghamton - Tioga
07.2023 - 08.2023

Part-Time Key Holder

Hollister.Co
12.2022 - Current

Cashier

Best Bagels in Town
07.2019 - 11.2022

Bachelor of Arts - Economics

Binghamton University

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Ryan DiStefano