RYAN DRENZEK
Racine,WI
Summary
Senior operations leader with extensive experience in financial services, managing large sub-prime portfolios, cross-functional teams, and regulatory compliance. Skilled in collections, legal recovery, risk mitigation, and operational efficiency, with proven success driving performance, reducing exposure, and overseeing complex systems and processes.
Overview
23
23
years of professional experience
Work History
Branch Manager
Franklin Financial Corporation
Milwaukee, WI
01.2008 - Current
- - Provide strategic and hands-on leadership across collections, customer service, and legal functions, including repossessions, garnishments, and small claims.
- - Manage a portfolio of 5,000+ active accounts totaling approximately $18M in sub-prime receivables.
- - Lead hiring, training, and ongoing development of staff with a strong emphasis on compliance, performance metrics, and regulatory adherence.
- - Develop, enforce, and refine policies, procedures, and internal controls to ensure audit readiness, reduce legal exposure, and improve operational efficiency.
- - Serve as the primary point of contact with courts, external counsel, and regulatory bodies on bankruptcy, garnishment, and judgment matters.
- - Prepare, review, and file legal and bankruptcy documentation, including claims, motions, affidavits, and stipulations.
- - Oversee company IT infrastructure, including servers, databases, phone systems, workstations, and website operations.
Grounds Management
Northwestern University
Chicago / Evanston, IL
01.2003 - 01.2007
- - Supervised labor teams supporting campus construction, maintenance, and facilities projects across multiple locations.
- - Coordinated with landscape architects and project leads to execute large-scale site and event installations.
- - Operated and monitored heavy equipment while enforcing strict safety and compliance standards.
- - Ensured projects were completed on time, within scope, and in alignment with university guidelines.
Education
MBA -
Cardinal Stritch University
Milwaukee06.2015
BBA -
DeVry University
Chicago, IL06.2007
Skills
- Financial Services Operations
- Regulatory Compliance
- Team Leadership & Coaching
- Sub-Prime Lending & Collections
- Bankruptcy, Garnishment & Legal Processes
- Portfolio Management
- Risk Mitigation
- Advanced Excel
- SQL
- IT & Systems Oversight
- Customer Resolution
Timeline
Branch Manager
Franklin Financial Corporation
01.2008 - Current
Grounds Management
Northwestern University
01.2003 - 01.2007
MBA -
Cardinal Stritch University
BBA -
DeVry University