Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ryan Dunham

Fort Myers,FL

Summary

Customer-focused professional with 13-years of experience in the financial industry . I come highly organized and self-motivated in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving career growth and creating positive work environment.


My role within our compliance team has allowed me to expand my operations knowledge and understand the importance of knowing your client, risk management, and regulatory requirements.

Overview

15
15
years of professional experience

Work History

Associate Director of KYC

UBS Investment Bank
08.2020 - Current
  • Conducted customer due diligence and enhanced due diligence reviews to assess and verify customer information, identify potential risks, and ensure compliance with regulatory requirements.
  • Performed AML and sanctions screening using various tools and systems to detect and escalate any suspicious activities or transactions.
  • Collaborated with cross-functional teams, including FCP, Risk Management, and Legal, to ensure adherence to KYC policies and procedures.
  • Recognized for consistently maintaining high-quality and accurate KYC records.
  • Stayed current on updated compliance rules and regulations of the banking industry

Senior Analyst Marketing Content Compliance

Alliance Data AKA Bread Financial
08.2018 - 08.2020
  • Developed and implemented content workflows and processes to ensure efficient content production and timely delivery.
  • Monitored and analyzed content performance metrics, identified opportunities for improvement, and made data-driven recommendations.
  • Conducted content audits to identify outdated or underperforming content and recommended updates or removal.
  • Collaborated with content creators and subject matter experts to gather and organize content requirements.
  • Stayed updated on changes in marketing regulations and industry trends to proactively address potential compliance risks - Reg Z, Reg W, UDAAP, TILA, E-Sign Act

Senior Associate of KYC

JPMorgan Private Wealth Management
01.2015 - 08.2018
  • Conducted KYC onboarding processes for new customers, including performing customer due diligence, verifying customer information, and assessing potential risks.
  • Conducted thorough investigations and analysis of customer information, documents, and transactions to identify any red flags or discrepancies.
  • Recognized for consistently ensuring accurate and timely completion of KYC onboarding processes.
  • Assisted in the development and implementation of KYC onboarding procedures and process improvements.

Investment Operations Manager

Wealthstone
09.2008 - 01.2015
  • Oversaw and managed the investment operations function, ensuring smooth and efficient operations across all investment processes.
  • Implemented and enhanced investment operations procedures, including trade processing, settlement, reconciliation, and performance measurement.
  • Collaborated with portfolio managers, traders, and compliance teams to ensure accurate and timely trade execution and compliance with regulatory requirements.

Education

Bachelor of Science - Marketing

Ohio University
Athens, OH
05.2012

Associate of Arts - Marketing

Columbus State Community College
Columbus, OH
05.2012

Skills

  • Proficient in using KYC tools and systems
  • Attention to detail and ability to conduct thorough customer investigations
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Excellent attention to detail and ability to maintain content quality standards
  • Ability to collaborate with cross-functional teams, including Marketing, Legal, and Compliance

Accomplishments

  • Implemented process improvements that enhanced efficiency and reduced the time required for customer onboarding from 2 cases a day to 5 cases on average
  • Received recognition for effectively guiding Marketing teams in adhering to compliance requirements while achieving marketing objectives for 20 high profile retail brands

Timeline

Associate Director of KYC

UBS Investment Bank
08.2020 - Current

Senior Analyst Marketing Content Compliance

Alliance Data AKA Bread Financial
08.2018 - 08.2020

Senior Associate of KYC

JPMorgan Private Wealth Management
01.2015 - 08.2018

Investment Operations Manager

Wealthstone
09.2008 - 01.2015

Bachelor of Science - Marketing

Ohio University

Associate of Arts - Marketing

Columbus State Community College

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Ryan Dunham