Ryan Dunn
Napa,CA
Summary
History of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with excellent communication, problem-solving and planning abilities. BWM Certified Master Elite Shop Foreman, BMW High-voltage Certified, ASE Master Technician
Overview
19
19
years of professional experience
Work History
Shop Foreman
BMW Concord
09.2018 - Current
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback.
- Reduced machine downtime by performing regular maintenance checks and addressing issues promptly.
- Optimized scheduling practices to maximize productivity while minimizing labor costs without sacrificing quality or safety standards.
- Fostered a strong team dynamic by promoting trust, open communication, and collaborative problem solving among team members.
- Safeguarded workplace safety through strict adherence to safety protocols and conducting regular training sessions for staff.
- Managed a team of skilled technicians, fostering a positive work environment that encouraged professional growth and development.
- Assisted in the recruitment process by interviewing potential hires and selecting qualified candidates to join the team.
- Accurately calculating weekly shop payroll.
- Dispatched work for maximum shop efficiency and technician satisfaction.
BMW Master Technician
BMW Concord
08.2008 - Current
- Increased customer satisfaction through providing timely and accurate repairs, maintaining a high standard of workmanship.
- Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.
- Maintained a safe working environment by adhering to company safety protocols and industry best practices.
BMW Technician
Stevens Creek BMW
09.2006 - 08.2008
Technician
Jimmy Vasser Ford
09.2005 - 02.2006
Education
BMW Master Technician - BMW Technical Training
BMW STEP
Fremont11.2006
Associate of Science - Automotive Technology
WyoTech
West Sacramento, CA08.2005
Associate of Science - Electronics Technology
Napa Valley College
Napa, CA12.2004
Skills
Critical thinking
Logical decision making
Shop leadership
- Continuous improvements
- Problem-solving aptitude
- Analytical Thinking
- Operational Efficiency
- Equipment Operation and Maintenance
Timeline
Shop Foreman
BMW Concord
09.2018 - Current
BMW Master Technician
BMW Concord
08.2008 - Current
BMW Technician
Stevens Creek BMW
09.2006 - 08.2008
Technician
Jimmy Vasser Ford
09.2005 - 02.2006
BMW Master Technician - BMW Technical Training
BMW STEP
Associate of Science - Automotive Technology
WyoTech
Associate of Science - Electronics Technology
Napa Valley College
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