Ryan Eggli
Kimball,NE
Summary
With a proven track record at Frenchman Valley Coop, I excel in efficient route planning and exceptional customer service, ensuring timely propane deliveries. My leadership as a Senior Highway Maintenance Crew Chief at Nebraska Dept of Transportation highlights my problem-solving skills and dedication to safety compliance. Renowned for reliability and teamwork, I consistently enhance client satisfaction and operational productivity.
Overview
19
19
years of professional experience
Work History
Propane Delivery Driver
Frenchman Valley Coop
08.2018 - Current
- Contributed to team efficiency by collaborating with dispatchers, service technicians, and sales representatives for seamless communication.
- Reduced maintenance costs by conducting routine inspections on delivery vehicles and equipment, reporting any issues promptly.
- Adapted quickly to changing weather conditions or road closures while delivering propane efficiently under challenging circumstances.
- Completed daily logs, timesheets, delivery tickets, vehicle inspection reports, and other required documentation in a timely manner.
- Maintained positive relationships with customers to promote continued business opportunities.
- Immediately addressed problems with customers to promote speedy resolution.
- Demonstrated expertise in handling emergency situations such as gas leaks or equipment malfunctions professionally, prioritizing customer safety above all else.
- Increased client retention through exceptional customer service and addressing any concerns or questions about propane usage and safety.
- Enhanced route efficiency by utilizing GPS technology and planning optimal routes to minimize travel time between deliveries.
- Contributed to a positive work culture by actively participating in team meetings, sharing best practices, and providing constructive feedback to improve overall performance.
- Earned a reputation as a reliable driver with an excellent driving record, maintaining safe operation of the delivery vehicle at all times.
- Supported colleagues during peak seasons or staff shortages by stepping in to assist with additional deliveries without compromising quality or timeliness.
- Improved customer satisfaction by ensuring timely and accurate propane deliveries to residential and commercial clients.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
- Completed daily pre- and post-trip vehicle inspections.
- Operated delivery vehicles safely and efficiently.
Highway Maintenance Crew Chief
Nebraska Dept of Transportation
03.2006 - 08.2018
- Managed team according to company standards and compliance requirements.
- Trained all team members on key roles to maintain flexibility.
- Maintained high levels of productivity by setting clear expectations and monitoring progress throughout each project.
- Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
- Maintained excellent attendance records, demonstrating dedication to punctuality and reliability as a key member of the team.
- Maintained safety by implementing effective procedures regarding hazardous actions, materials, and items.
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Reduced equipment downtime by performing regular maintenance checks and addressing issues promptly.
- Implemented and improved processes to improve crew productivity and performance.
- Maintain road signs, road surfaces, plow trucks, loaders and other heavy equipment.
- Operate plow trucks, loaders, motorgrader during snow removal
- Operate dump trucks, loaders, motorgrader, backhoe, skid steers, excavator, and other equipment for state right of way maintenance.
- Plan and lead safety meetings for crew
- Perform all safety inspections at state owned facilities
- Assumed supervisory responsibilities during the supervisor's absence.
- Communicate with other state maintenance facilities and law enforcement during emergency situations on state highways
- Work on high speed traffic roads in all weather conditions
- Attended training to enhance leadership skills and maintenance procedures.
Education
High School Diploma - General
Pine Bluffs High School
Pine Bluffs, WY05.2003
Skills
- Professionalism and punctuality
- Forklift operation experience
- Defensive driving techniques
- Adaptable to weather conditions
- GPS navigation proficiency
- Hazardous materials handling
- Commercial driving license
- Vehicle maintenance
- Safety compliance awareness
- Basic mechanical aptitude
- Emergency response preparedness
- Problem-solving capacity
- Load securing expertise
- Propane delivery experience
- Regulatory compliance
- Stress management techniques
- Positive attitude
- Teamwork and collaboration
- Customer service
- Time management
- Safe driving
- Dependable and reliable
- Attention to detail
- Clear communication
- Route planning
- Clean driving record
- Safe driving record
- Customer interaction
- Vehicle inspections
- Operate heavy equipment
Timeline
Propane Delivery Driver
Frenchman Valley Coop
08.2018 - Current
Highway Maintenance Crew Chief
Nebraska Dept of Transportation
03.2006 - 08.2018
High School Diploma - General
Pine Bluffs High School
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