Ryan Elder
West Point,VA
Summary
Dedicated individual with decades of experience in supervising accounts for a custom graphics and apparel production company. Specializing in sourcing, sales, client rapport and retention, as well as securing new contracts. Skilled at working with a team to overcome challenges to meet and exceed a goal.
Overview
25
25
years of professional experience
Work History
Vice President
Colonial Sports
08.2013 - Current
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions
- Captured business by explaining, demonstrating and highlighting products through conversations and presentations
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team
- Increased referrals by building productive partner networks
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
- Negotiated prices, terms of sales and service agreements.
Graphic Design Artist
Colonial Sports
08.2011 - Current
- Developed creative design for marketing packages, including print materials, brochures, banners and signs
- Designed graphics for websites, logos and promotions for marketing purposes
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
Production Supervisor
Colonial Sports
09.2006 - Current
- Collaborated with internal teams to streamline operations across materials handling, production and shipping
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
- Communicated with Intake, design, and production team members to keep project on schedule.
Screen Printer
Colonial Sports
10.1998 - 10.2011
- Set up numerous machines daily and maintained a functional and clean workspace
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Received and examined work orders to determine printing times, ink and material quantities.
Education
Business
VCU
Richmond, VAWalsingham Academy
Williamsburg, VASkills
- Relationship building and retention
- Negotiation
- Budgeting
- Problem resolution
- Customer Needs Assessments
- Profit Management
- Customer Order Management
Timeline
Vice President
Colonial Sports
08.2013 - Current
Graphic Design Artist
Colonial Sports
08.2011 - Current
Production Supervisor
Colonial Sports
09.2006 - Current
Screen Printer
Colonial Sports
10.1998 - 10.2011
Business
VCU
Walsingham Academy
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