Ryan Estes
Austin,TX
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Enthusiastic Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Clear understanding of food and production and training in the department .
Motivated to learn, grow and excel in the food and nutrition department but most importantly the customer service part of the hospital .
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food and Nutrition Supervisor
North Austin Medical Center
12.2018 - Current
- Handled cash deposits and cashiers drawers
- Dealt with Garda and Loomis for monies handling and delivery
- Customer service in cafe for returns , refunds , and food handling .
- Assisted on tray line and prepared trays according to prescribed diets and patron requests.
- Completed food and physical safety audits to verify health and well-being of staff members and patrons.
- Maintained food at proper operating temperatures, trained team in food safety and documented required temperatures.
- Took initiative to solve problems and recommended improvements to hospital food service procedures and interdepartmental processes.
- Established and monitored staff schedules, made assignment sheets and monitored menus.
- Planned nutritious meal options for individuals with various health needs for facility programs and cafeteria menus.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
Front End Manager
Randalls Food And Drug Store
01.2016 - 11.2018
- Oversaw cashier operations, bookkeeping and security.
- Trained team members in successful strategies to meet operational and sales targets.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
- Reviewed financial reports and trend forecasts.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Recorded financial transactions and performed account reconciliations.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed shelf inventory and customer-focused loss prevention strategies.
- Standardized office structures and processes to promote collaboration and increased performance.
House Sergeant At Arms
Texas House Of Representatives
01.2009 - 05.2016
- Secretary work for state law makers
- Stood in house committee meetings and senate / house meeting during the legislative session.
- Worked directly with the speaker of the house staff and made daily deliveries for house meetings .
- Maintained a safe environment for government officials and visitors through regular security assessments and risk evaluations.
- Managed a team of security personnel, ensuring their proper training, performance, and adherence to established protocols for the state representatives .
Education
High School Diploma -
Crockett High School
Austin, TX05-2007
GED -
Austin Community College
Austin, TX02-2009
Skills
- Cooked on patient line and in cafe during peak meal times and served to customers
- Prepped items for cafe / caterings for sale on all shifts and including weekends
- Nutrition program management
- Menu development
- Patient education
- Community nutrition services
- Diet modification
- Planning and Coordination
Accomplishments
Employee of the month for the entire hospital (2019)
Employee of the month in my department (2020)
5 years in food service with knowledge of cafe , customers , sales , and training .
Certification
Serv Safe Management
Casheries Handling
Affiliations
- Full time DJ for the past 15 plus years .
Languages
English
Native or Bilingual
Spanish
Limited Working
References
References available upon request.
Timeline
Food and Nutrition Supervisor
North Austin Medical Center
12.2018 - Current
Front End Manager
Randalls Food And Drug Store
01.2016 - 11.2018
House Sergeant At Arms
Texas House Of Representatives
01.2009 - 05.2016
High School Diploma -
Crockett High School
GED -
Austin Community College
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