RYAN EVANS
Blacklick,Ohio
Summary
Dynamic operational professional with over 20 years of cross-industry experience, recognized for enhancing organizational efficiency and student success through strategic collaboration and technological innovation. Proficient in information technology systems, specializing in network troubleshooting, system configuration, and security protocols management. A reliable Data Center Technician with extensive expertise in server maintenance and disaster recovery planning, ensuring seamless operations and support within data center environments. Known for exceptional communication skills and a results-driven mindset that fosters teamwork and effective problem-solving.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Data Center Technician
AWS, Amazon Web Services
New Albany, OH
05.2024 - Current
- Assisted with implementation of projects related to data centers such as cabling upgrades or system migrations.
- Monitored customer network servers and storage systems to verify uptime and resolution of issues.
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
- Responded quickly to emergency situations involving critical systems located within the facility.
- Trained team members and users in newly implemented and emerging technology to enhance business productivity.
- Installed new servers, switches and other equipment in the data center following best practices.
- Performed root cause analysis on any recurring problems or outages that occurred within the Data Center Environment.
- Ran hardware diagnostics to detect and replace failing parts.
- Maintained accurate records of all assets within the data center including physical inventory checks.
- Conducted routine maintenance activities on servers, storage systems, networking equipment and other components located in the Data Center.
- Upgraded internal system components, CPUs, memory, hard drives and network cables.
- Diagnosed and resolved problems with documented procedures and checklists, problem recognition and research.
Elementary Paraprofessional
Gahanna-Jefferson School District
Gahanna, United States
08.2018 - Current
- Provided valuable assistance to teachers during lessons.
- Supported student education with consistent daily help.
- Facilitated customized academic assistance.
- Offered students personalized educational, behavioral and emotional support.
- Supervised students during recess, lunch, field trips, testing sessions.
- Communicated and collaborated well with educators from various grade levels.
- Provided IT support to students and staff.
High School Paraprofessional
Educational Services Center
Columbus, United States
09.2017 - 06.2018
- Assisted teachers with classroom instruction
- Daily student care & assistance with education
- Provided one-on-one tutoring
- Monitored student behavior
Pre-K School Paraprofessional
Northeast Georgia Regional Education Services Agency
Winterville, United States
10.2017 - 01.2018
- Assisted teachers with classroom instruction
- Daily student care & assistance with education
- Provided one-on-one tutoring
- Aided in language development
Middle School Paraprofessional
Licking Heights School District
Pataskala, United States
04.2016 - 09.2017
- Facilitated educational activities alongside teachers.
- Supported students' education through consistent daily care.
- Offered personalized academic support.
- Provided IT support services to educational institutions.
- Utilized effective communication strategies when interacting with diverse populations.
- Assisted in the implementation of educational programs for special needs children.
- Provided guidance to students in the classroom setting.
- Collaborated with special education staff to develop Individualized Education Plans.
- Distributed tests and collected homework assignments after completion.
- Implemented behavior management plans to maintain a positive learning environment.
Administrative Assistant
Healthy Alliance LLC
Westerville, United States
04.2017 - 09.2017
- Delivered adept support in various administrative tasks.
- Provided technical support for all IT-related issues.
- Coordinated meetings, responded to calls, & oversaw daily office activities.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Associate of Science - Information Technology
Eastern Gateway Community College
01.2023
Skills
- Positive attitude
- Encouraging attitude
- Staff development
- Technical training
- Resource development
- Compassionate
- Empathetic
- Collaborative mindset
- Supportive environment
- Inclusive environment
- IT support
- Procurement
- Maintenance and repairs
- Computer hardware troubleshooting
- Hardware maintenance
- Server management
- Hardware diagnostics
- Network troubleshooting
- Data center operations
Certification
- Server Pro Install and Storage
- Windows Client Pro
- Linux+ Pro
- Routing and Switching Pro
- Security+ Pro
- American Sign Language Certification (Columbus State Community College)
- Vocational Certificate in Radio & Television Production (Ohio Center for Broadcasting)
- Vocational Certificate in Medical Billing and Coding (Ohio Center for Broadcasting)
References
Available upon request
References
References available upon request.
Timeline
Data Center Technician
AWS, Amazon Web Services
05.2024 - Current
Elementary Paraprofessional
Gahanna-Jefferson School District
08.2018 - Current
Pre-K School Paraprofessional
Northeast Georgia Regional Education Services Agency
10.2017 - 01.2018
High School Paraprofessional
Educational Services Center
09.2017 - 06.2018
Administrative Assistant
Healthy Alliance LLC
04.2017 - 09.2017
Middle School Paraprofessional
Licking Heights School District
04.2016 - 09.2017
Associate of Science - Information Technology
Eastern Gateway Community College
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