Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing business or customer needs. Successful in working within collaborative environments.
Overview
25
25
years of professional experience
Work History
Customer Attendant
Lucky's Station
09.2024 - Current
Assisted customers with inquiries and provided information on products and services.
Processed transactions efficiently using point-of-sale systems, ensuring accurate financial handling.
PSE Clerk
United States Post Office
11.2023 - 04.2024
Demonstrated a high degree of accuracy when preparing packages for mailing or shipping purposes
Scanned and sorted mail and packages for allied distribution
Custodian
Portland Public Schools
01.2022 - 07.2023
Cleaned classrooms, bathrooms, cafeteria, kitchen, and hallways
Reliably substituted at schools throughout the district when needed
Dishwasher
Whole Foods - Laurelhurst
06.2015 - 03.2020
Worked in a high stress environment where communication was critical
Kept kitchen areas neat and clean by removing trash and organizing supplies
Lead Team Member
Laughing Planet Cafe - Belmont
06.2001 - 08.2014
Managed diverse team, promoting inclusivity to enhance individual growth and team development
Streamlined communication channels, facilitating collaboration and strengthening team dynamics
Education
Bachelor of Arts - Anthropology
Hamline University
St. Paul, MN
05-2001
High School - undefined
Apollo High School
St. Cloud, MN
06-1994
Skills
Meticulous attention to detail
Strong work ethic
Patience and composure
Excellent communication skills, both verbal and written
<ul>
<li>Responsible for processing incoming payments, ensuring accuracy, and maintaining confidentiality of current and past federal income tax returns to the IRS in a timely manner.</li>
<li>Preparing work for digitization by extracting payments and documents from U.S citizens.</li>
<li>Inputting and validating data into the system while following standard operating procedures and customer specific instructions for processing</li>
<li>Operating high-volume document scanning machines while validating quality of scanned images</li>
<li>Validating and reconciling electronic records to paper documentation</li>
<li>Ensuring that all customer and bank guidelines are followed as related to operations, internal audit and security and general policies</li>
</ul> at J.P. Morgan Chase Bank Lockbox<ul>
<li>Responsible for processing incoming payments, ensuring accuracy, and maintaining confidentiality of current and past federal income tax returns to the IRS in a timely manner.</li>
<li>Preparing work for digitization by extracting payments and documents from U.S citizens.</li>
<li>Inputting and validating data into the system while following standard operating procedures and customer specific instructions for processing</li>
<li>Operating high-volume document scanning machines while validating quality of scanned images</li>
<li>Validating and reconciling electronic records to paper documentation</li>
<li>Ensuring that all customer and bank guidelines are followed as related to operations, internal audit and security and general policies</li>
</ul> at J.P. Morgan Chase Bank Lockbox