A Senior Financial Operations Specialist with over 20 years of experience. Rich experience in the Retirement Services Industry with demonstrated expertise in processing a large volume of 401K Contributions, Loan Repayments and Rollovers via wires, checks, debits and ACH. Manual money movements between DDA accounts, Plan Ledgers and Suspense Accounts as well as Reconciliation of these accounts. Extensive experience working with a variety of technical tools within the financial services industry. Strong communication skills with internal and external clients. Persistent, determined and consistent in delivering impeccable customer service. Disciplined work ethic with a focus on delivering complete satisfaction to all customers or clients.