Ryan Fenstermaker
Warren,OH
Summary
Proven Appliance Repair Technician and District Manager with a track record of enhancing operational efficiency at V&V Appliance Parts. Skilled in electrical troubleshooting and fostering team communication, I significantly reduced service call durations and ensured high-quality standards across multiple locations. Expert in diagnosing problems and committed to continuous improvement, I excel in driving customer satisfaction and repeat business.
Overview
15
15
years of professional experience
Work History
Appliance Repair Technician
Ryan’s Appliance Repair
03.2014 - Current
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
- Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
District Manager
V&V Appliance Parts
10.2009 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Education
Associate In Specialized Technology Degree - Electrical Technology
New Castle School of Trades
Pulaski, PA12.2009
Skills
- Installation procedures
- Multimeter usage
- Diagnosing problems
- Performing maintenance
- Troubleshooting faults
- Wiring techniques
- Electrical Troubleshooting
Timeline
Appliance Repair Technician
Ryan’s Appliance Repair
03.2014 - Current
District Manager
V&V Appliance Parts
10.2009 - Current
Associate In Specialized Technology Degree - Electrical Technology
New Castle School of Trades