Ryan Ferguson
Keizer,OR
Summary
Highly motivated and invested team player with extensive customer service and sales experience. Dedicated to forming trusting relationships and advocating for best interests of clients. Consistently recognized for sales performance and excellence in customer service. Respectful and compassionate professional serving community by providing guidance for clients in need.
Overview
3
3
years of professional experience
Work History
Sales Associate
Xfinity Comcast
12.2018 - 03.2021
- Selling all products to exceed sales goals to lead team in metrics
- Working to encourage and build up coworkers to exceed team goals
- Finding customers needs and wants to give best customer service
- Clear and purposeful communication with customers and team members
- Creating organized day schedules for lunch and breaks
- Training new hires to exceed at new position
Personal Banker
Wells Fargo
11.2017 - 08.2018
- Manage customers banking accounts while being accurate and efficient
- Provide excellent customer service, uncovering customers needs and providing best solutions
- Process credit applications for mortgage, personal loans and credit cards
- Securely and efficiently handle large amounts of money
- Hold high clearance levels for large amount banking activity
Education
High School Diploma -
McNary High School
Keizer, OR06.2012
Skills
- Team training
- Speech Clarity
- Order Management
- Organizational Skills
- Money Transfer Systems
- Product Knowledge
- Decision-Making
- Strong Communication and Interpersonal Skills
- Client Account Management
Awards
- Xfinity Apex award regional employee of the quarter
- Wells Fargo worldwide STAR customer satisfaction award
- Wells Fargo service excellence awards
Projects
- Sales outreach event coordinator
- Wells Fargo Meeting preparation community
- Wells Fargo Team building community
- New hiring team training
Accomplishments
- Xfinity Apex award regional employee of the quarter 2020
- Xfinity Apex award regional employee of the month 2020
- Wells Fargo worldwide STAR customer satisfaction award
- Wells Fargo service excellence awards
Timeline
Sales Associate
Xfinity Comcast
12.2018 - 03.2021
Personal Banker
Wells Fargo
11.2017 - 08.2018
High School Diploma -
McNary High School
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