Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Ferguson

Hoschton,GA

Summary

Dynamic Underwriter II at Progressive with expertise in risk assessment and compliance standards. Proven track record in reducing company losses through effective policy evaluation and loss mitigation strategies. Strong communicator and team leader, dedicated to mentoring junior staff and enhancing customer service excellence.

Overview

10
10
years of professional experience

Work History

Underwriter II

Progressive
03.2019 - Current
  • Evaluated insurance applications to assess risk and determine coverage eligibility.
  • Collaborated with agents to gather necessary documentation for underwriting decisions.
  • Analyzed financial statements and credit reports to ensure accuracy in risk assessment.
  • Reviewed policy terms and conditions to identify potential discrepancies or issues.
  • Mentored trainee underwriters on best practices and compliance standards.
  • Developed training materials for new team members on underwriting guidelines and procedures.
  • Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
  • Made approval and denial recommendations by determining accurate risk levels.
  • Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
  • Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.

Inspections Underwriter

  • Reviewed property inspection reports, photos, and third-party data to identify underwriting risks and coverage concerns.
  • Evaluated inspection findings to determine policy eligibility, required corrections, and appropriate underwriting actions.
  • Applied underwriting guidelines and compliance standards to recommend policy approvals, modifications, or cancellations.

Waiter

Bloomin' Brands
08.2015 - 11.2018
  • Delivered exceptional customer service, ensuring satisfaction and repeat patronage.
  • Managed dining area, optimizing seating arrangements for efficiency.
  • Collaborated with kitchen staff to ensure timely food delivery and presentation.
  • Trained new staff on menu knowledge and service standards.

Education

Bachelor of Science - Risk Management

University of South Florida
Tampa, FL
12.2018

Skills

  • Risk assessment
  • Policy evaluation
  • Financial analysis
  • Documentation review
  • Compliance standards
  • Underwriting guidelines
  • Client collaboration
  • Audit processes
  • Loss mitigation strategies
  • Customer service excellence
  • Decision-making skills
  • Communication skills
  • Team leadership

Timeline

Underwriter II

Progressive
03.2019 - Current

Waiter

Bloomin' Brands
08.2015 - 11.2018

Bachelor of Science - Risk Management

University of South Florida