Summary
Overview
Work History
Education
Skills
Additional Information
Sound/Music Engineering
Timeline
Generic

Ryan Fida

Swarthmore,PA

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Wawa
11.2021 - 07.2023
  • Provide exceptional customer service by actively listening to customers’ needs and addressing their inquiries promptly and efficiently.
  • Demonstrate strong product knowledge of Wawa’s offerings, including food, beverages, and promotions, to assist customers in making informed purchasing decisions.
  • Effectively manage cash transactions and maintain accurate cash drawer, ensuring proper reconciliation at the end of each shift.
  • Maintain a clean, organized, and fully stocked store environment to enhance the customer experience and uphold Wawa’s high standards of cleanliness.
  • Collaborate with team members to ensure smooth and efficient store operations, including restocking shelves, preparing food items, and managing customer flow during peak hours.
  • Handle and resolve customer complaints and issues with professionalism and empathy, striving for complete customer satisfaction.
  • Actively participate in ongoing training and development programs to enhance product knowledge, customer service skills, and overall performance.
  • Contribute to a positive and inclusive team culture by fostering a respectful and supportive work environment for colleagues.

Team Member

Chick-fil-A Restaurants
07.2020 - 05.2021
  • Maintained productive, efficient approach to all tasks.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Learned all required tasks quickly to maximize performance.

Education

High School Diploma -

Ridley High School
Ridley, PA
06.2022

Skills

  • Great experience in Customer Service
  • Eager for work
  • Quick problem identifying and problem solving
  • Quick Learner
  • Friendly
  • Experience in computer/technology
  • Quick adaption to change
  • Teamwork/Independent-work
  • Attentiveness to detail
  • Planning/Delegation skills
  • Prioritization/organize skills
  • Motivated & challenged
  • Good first impressions
  • Verbal/Read/Writing communication skills
  • Basic arithmetic(addition/subtraction; multiplication; division; etc)
  • Efficient & reliable

Additional Information

  • Authorized to work in the US for any employer

Sound/Music Engineering

Learning to pursue a career in the music production industry.

Timeline

Customer Service Representative

Wawa
11.2021 - 07.2023

Team Member

Chick-fil-A Restaurants
07.2020 - 05.2021

High School Diploma -

Ridley High School

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Ryan Fida