Ryan Finney

• Managed and constructed all IT related situations on the production floor.
• Led training sessions for junior technicians, fostering a supportive learning environment that encouraged professional growth.
• Reduced downtime by proactively identifying potential system flaws and implementing corrective measures.
• Participated in regular workshops and conferences to stay current on advancements within the field of technology repair services.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• In charge of all IT related products and Cellular Sales.

• Troubleshooting computer related issues

• Support for satellite and DSL Internet

• VOIP telecommunications