Ryan Fitzgerald
Muskegon,MI
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent and collaboration decision-making skills and sound judgment to positively impact Zeeland Farm Services success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Account Service Representative
Louis Padnos Iron & Metal
11.2020 - Current
- Actively participated in team meetings to share best practices, discuss challenges, and contribute ideas for continuous improvement initiatives.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promptly responded to inquiries and requests from prospective customers.
- Coordinated with finance department regarding invoicing matters, contributing to timely payments from clients.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Wire Chop Operator-Team Leader
Louis Padnos Iron & Metal
11.2015 - 11.2020
- Provide Safety Training and update team on all changes in policies.
- Maintained database systems to track and analyze operational data.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Spearheaded process improvements, leading to enhanced efficiency and cost savings across various departments.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collaborated with team to identify sales trends and implemented initiatives to enhance revenue.
- Developed effective improvement plans in alignment with goals and specifications.
Baler Operator
Louis Padnos Iron & Metal
10.2011 - 11.2015
- Provide safety training and process polices regarding lock out tag out, confined space, and house keeping.
- Supported company sustainability efforts by properly sorting recyclable materials before baling them for future sale.
- Monitored inventory levels of consumables such as wire ties, ensuring adequate supplies were available for seamless baler operation.
- Verified documentation and freight condition according to quality standards.
- Packaged and loaded finished product for customer shipments.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Maintained organized work area by cleaning and removing hazards.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Education
No Degree - Business Management And Marketing
Muskegon Community College
Muskegon, MI06.2026
High School Diploma -
Mona Shores High School
Muskegon, MI06.2007
Skills
- Safety
- Communication with team members
- Excellent problem solver
- Ability to make decisions on the fly
- Customer service and team member support
- Out of the box thinker
- Stays focused and on task
- System implementation
- Issue and Complaint Resolution
- Employee Coaching
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Team Of Champions(top 25 employee) 2012 and 2018.
- Safety team member of the Month.
- Installed and streamlined MTB Wire Chop system
- Develop and maintain safety process for dust collecting system
Certification
- Hilo Operators license
- Heavy equipment operators license(loader and skytrack)
Timeline
Account Service Representative
Louis Padnos Iron & Metal
11.2020 - Current
Wire Chop Operator-Team Leader
Louis Padnos Iron & Metal
11.2015 - 11.2020
Baler Operator
Louis Padnos Iron & Metal
10.2011 - 11.2015
No Degree - Business Management And Marketing
Muskegon Community College
High School Diploma -
Mona Shores High School
- Hilo Operators license
- Heavy equipment operators license(loader and skytrack)
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