Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Flanagan

West Chester,Pennsylvania

Summary

Hi my name is Ryan, I am currently an Account executive committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and targets. Seeking a challenging and rewarding career.

Overview

2
2
years of professional experience

Work History

Territory Representative

Selleck Chemicals
Philadelphia, PA
10.2023 - Current
  • I work with Labs at UPenn helping their research with our products.
  • Territory sales went up 4k a month since joining.
  • Developed and implemented sales strategies to increase market share of product portfolio.
  • Identified new target markets for existing products and developed marketing plans for launching new products into the marketplace.
  • Attended trade shows and conferences at UPenn
  • Educated labs on product features and technical details to highlight benefits.
  • Educated labs on product benefits and provided demonstrations.
  • Achieved territory, individual and company goals for products ordered, sample distribution, market share and sales.

Account Executive

PLS Logistics
Philadelphia, PA
09.2022 - 09.2023
  • Have 50+ customers landed through cold calling and outsourcing.
  • Promoted by month 5 to AET 2.
  • Led Philadelphia office in new customers multiple months.
  • Led sales team to consistently deliver customer service, generating maximum sales potential.
  • Penetrated new accounts and connected closely with decision-makers to close deals.
  • Administered and described strategies for customer retention and account expansion to employees, developing solid long-term relationships.
  • Promoted positive culture of teamwork and inclusion, increasing employee morale.
  • Utilized selling behaviors to identify and solve customer needs.
  • Built repeat customer base by driving excellent loyalty program and data capture.

Sales Intern

PLS Logistics
Philadelphia, PA
08.2022 - 09.2022
  • Evaluated prospective sales and conducted research on market trends and competitors.
  • Worked closely with sales manager to grow customer base through social media postings.
  • Exceeded department expectations for productivity and accuracy levels.
  • Utilized platforms such as Salesforce, LinkedIn and VisitorTrack to organize, manage and gather data.
  • Sourced new sales opportunities through inbound lead follow-up.
  • Negotiated terms of sales agreements and developed contracts to successfully close sales.
  • Greeted customers to determine wants or needs.
  • Used cold calling and networking to sell products and services.

Operations Intern

JDog Junk
Berwyn, PA
03.2022 - Current
  • Coordinated training and meetings to share new knowledge and operational best practices.
  • Administered and enforced policies consistently across different work areas to maintain fair and equitable environment.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Identified needs of franchises promptly and efficiently.
  • Worked closely with human resources to support employee management and organizational planning.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Analyzed company's expenditures and developed financial models.

Education

CNPR

National Association of Pharmaceutical Sales Rep
09.2023

Bachelor of Science - Business Management

West Chester University of Pennsylvania
West Chester, PA
01.2023

High School Diploma -

Garnet Valley High School
Glen Mills, PA
06.2018

Skills

  • Verbal and Written Communication
  • Negotiation and Persuasion
  • Customer Relationships
  • Sales Strategies Implementation
  • Account Management
  • Sales Methodologies
  • Strong Presentation Skills
  • Pharmaceutical Knowledge
  • Medical Terminology
  • Lab Terminology

Timeline

Territory Representative

Selleck Chemicals
10.2023 - Current

Account Executive

PLS Logistics
09.2022 - 09.2023

Sales Intern

PLS Logistics
08.2022 - 09.2022

Operations Intern

JDog Junk
03.2022 - Current

CNPR

National Association of Pharmaceutical Sales Rep

Bachelor of Science - Business Management

West Chester University of Pennsylvania

High School Diploma -

Garnet Valley High School

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Ryan Flanagan