Summary
Overview
Work History
Education
Skills
Management Profile
References
Timeline
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Ryan Fluit

Norton Shores,MI

Summary

Highly accomplished, results-oriented manager with more than 10 years of successful experience directing all aspects of operations in multimillion-dollar retail stores. Motivational leader, with a proven expertise in interviewing, hiring, training, coaching, and supervising managers and team members for all store departments. Have displayed a consistent track record for increasing sales and gross profit while reducing shrink. Highly ethical, team-focused professional with outstanding organizational skills and the ability to adapt to ever-changing environments. Customer-oriented Store Manager offering over 20 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

17
17
years of professional experience

Work History

Store Manager/Regional Service Captain

Burlington Coat Factory
Norton Shores, MI
10.2012 - Current
  • Successfully ran 10 million dollar store and was provided opportunities at multiple locations to train, manage and support new and struggling store teams though out the region
  • Directly supervised up to 60 team members while overseeing all aspects of operations of a 10 million dollar unit
  • Responsible for all operations including, Sales, merchandising, coaching, develop

Store Manager

Sears Holding Company
Jackson, MI
11.2009 - 10.2012
  • Successfully ran 14 million dollar store and improved all key metrics during time in position
  • Directly supervised up to 110 team members while overseeing all aspects of operations of a 14 million dollar unit
  • Responsible for sales, payroll, controlling expenses; merchandising; driving key company metrics; training and development of store personnel, coaching; and holding management accountable for their performance.

District Manager

ELITE MARKETING INTERACTIONS
04.2007 - 11.2009
  • Productively managed field operations with 7 Area Managers and over 400 employees in up to 77 business locations
  • Implement and monitor effectiveness of store operating procedures, policies, and training programs
  • Conduct final interviews for all prospective candidates for the area
  • Conduct audits weekly to ensure the best performance possible
  • Troubleshoot and recommend improvements to Operations Manager for district base on observations and Area Managers weekly feedback.
  • Foster team environment, and interact in a positive, professional manner with Store Directors, Department Managers, and Team Leads within the vendor house.

Education

Some College (No Degree) - Business Administration And Management

Muskegon Community College
Muskegon, MI

Skills

  • Store Team Leadership
  • Human Resources
  • Training & Coaching
  • Policy/Procedure Development
  • Continuous Improvement
  • Change Management
  • Budget Administration
  • Merchandising & Sales
  • Customer Service
  • Store Merchandising
  • Management
  • Training And Mentoring
  • Delegation
  • Retail Management
  • Budgeting And Cost Control

Management Profile

  • Multi-Unit Operations
  • Sales Growth & Profitability
  • Team Building & Development

References

Available upon request

Timeline

Store Manager/Regional Service Captain

Burlington Coat Factory
10.2012 - Current

Store Manager

Sears Holding Company
11.2009 - 10.2012

District Manager

ELITE MARKETING INTERACTIONS
04.2007 - 11.2009

Some College (No Degree) - Business Administration And Management

Muskegon Community College

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Ryan Fluit