Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Francis

Maurice,LA

Summary

Hardworking operations management specialist experienced in improving workflows, allocating resources and leading teams. Brings skills in communication and problem-solving. Looking to put knowledge and abilities to good use in challenging position with room for growth focused on continuous optimization. Experienced professional focused on meeting or exceeding objectives seeking Finance Manager position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.

Overview

4
4
years of professional experience

Work History

Finance Manager

Team Honda Of Acadiana
Opelousas, LA
12.2020 - Current
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Created organizational structures to improve accounting and finance functions.
  • Executed vendor setup and payment, administration of bank accounts and account reconciliations.
  • Increased revenue by assisting with operations management, sales and marketing efforts.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
  • Monitored pipelines to track and log status of loans.
  • Explained very technical financial information to applicants in easy to understand language.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Helped college students obtain financial aid through loan programs.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proactively identified solutions for customers experiencing credit issues.

Sales Executive

Team Honda OF Acadiana
Opelousas, LA
12.2019 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Held weekly meetings with Sales Managers to identify techniques to overcome sales obstacles.
  • Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set and achieved company defined sales goals.
  • Worked independently with minimal supervision.
  • Built relationships with customers and community to promote long term business growth.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.

Education

Associate of Science - IT Support

Unitech Training Academy
Lafayette, LA
10.2020

Associate of Science - Management & Leadership

L.E. Fletcher Technical Community College
Schriever, LA
06.2017

Bachelor of Science - Chemistry

University of Louisiana At Lafayette
Lafayette, LA
05.2003

Skills

  • Financial Statements
  • Loan File Maintenance
  • Operational Reporting
  • Referral Network Development
  • Corporate Presentations
  • Interpersonal Communication Skills
  • Creditworthiness Determination
  • Credit History Review
  • Prioritizing and Planning
  • Management of Financial Resources
  • Application Processes
  • Complaint Handling
  • Product Education
  • Loan Approval
  • Lender Relationships
  • Registration Paperwork
  • Aftermarket Products
  • Selling Techniques
  • Service Quality
  • Oral and Written Comprehension
  • Finance

Timeline

Finance Manager

Team Honda Of Acadiana
12.2020 - Current

Sales Executive

Team Honda OF Acadiana
12.2019 - Current

Associate of Science - IT Support

Unitech Training Academy

Associate of Science - Management & Leadership

L.E. Fletcher Technical Community College

Bachelor of Science - Chemistry

University of Louisiana At Lafayette

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Ryan Francis