To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Legal Assistant
Nicholas & Tangeman, LLC
07.2022 - Current
Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Facilitated timely resolution of legal matters by preparing and organizing essential documents.
Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings.
Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
Engagement Specialist
Engagement Center (University Of Wyoming Foundation)
08.2019 - 07.2021
Built strong relationships with clients through active listening and empathy, resulting in increased loyalty and retention.
Assisted in developing marketing materials geared towards increasing customer engagement levels across various channels.
Successfully retained high-value clients by implementing targeted action plans focused on re-engagement efforts tailored specifically to their needs.
Consistently met or exceeded daily call quotas, demonstrating exceptional time-management skills and dedication to achieving results.
Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
PR/Marketing Internship
The Borgen Project
06.2020 - 12.2020
Passionately worked towards ending world poverty by using PR/Marketing skills such as writing, creating ads, and using social media to attract viewers and gain public attention
Communicated with the Wyoming House of Representatives and Wyoming Senate to allocate funds to Bills to be passed through legislation.
Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Enhanced intern productivity by assisting with project coordination and providing ongoing support.