Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Ryan Gleeson

Palatine,IL

Summary

Motivated and relationship-focused sales professional with hands-on experience in consultative
selling and customer engagement. Developed strong communication and interpersonal skills
through automotive sales and leadership roles, with a focus on understanding customer needs and
building trust. Seeking to transition into banking to help clients make informed financial decisions and
improve their overall financial well-being

Overview

7
7
years of professional experience

Work History

Baseball Umpire

palatine community baseball and softball
Palatine, IL
04.2019 - Current

• Demonstrated strong decision-making and confidence under pressure
• Managed conflicts and maintained fairness in competitive situations

Automotive Sales Consultant

Elgin Kia
Elgin, Illinois
06.2025 - 04.2026

• Built relationships with customers to understand their needs, budget, and long-term goals
• Gained experience guiding customers through financing options and purchase decisions
• Developed resilience and adaptability in a performance-driven sales environment
• Strengthened communication and negotiation skills through daily client interactions

Learned the importance of transparency, trust, and ethical selling in building long-term
relationships

Shift Manager

Lou Malnati's
Palatine, IL
11.2023 - 05.2025

• Lead daily operations while ensuring high-quality customer service and team performance
• Train and support staff to improve efficiency, communication, and service standards
• Increased sales through upselling and promoting catering services
• Managed scheduling, inventory, and cost control to meet business goals
• Resolved customer concerns professionally to maintain satisfaction and loyalty

PHC

Lou Malnati's
Palatine, IL
11.2022 - 10.2023

• Accurately recorded customer orders to maintain high service standards.
• Executed cash and credit transactions with precision, contributing to seamless customer service.
• Ensured timely delivery of meals and provided customer assistance with vehicle loading.

Basketball Scorekeeper

Palatine Park District Birchwood Recreation Center
Palatine, IL
11.2021 - 03.2023
  • Recorded and maintained accurate score sheets, tracking player statistics including points, rebounds, assists, steals, blocks, and fouls.
  • Recorded and verified team scores to ensure accuracy.

Education

High School Diploma -

William Fremd Highschool
Palatine, IL
05-2023

Certificate - Customer Success And Sales

William Rainey Harper College
Palatine, IL
01.2026 - Current

Skills

Relationship building
Customer relationship management
Customer service
Trust development
Strong ethics
Communication
Active Listening
Problem solving

Conflict resolution
Adaptability
Resilience
Team leadership
Collaboration
Sense of humor
Decision-making skills

Affiliations

  • Golf
  • Workout
  • Snowboarding

References

References available upon request.

Timeline

Certificate - Customer Success And Sales

William Rainey Harper College
01.2026 - Current

Automotive Sales Consultant

Elgin Kia
06.2025 - 04.2026

Shift Manager

Lou Malnati's
11.2023 - 05.2025

PHC

Lou Malnati's
11.2022 - 10.2023

Basketball Scorekeeper

Palatine Park District Birchwood Recreation Center
11.2021 - 03.2023

Baseball Umpire

palatine community baseball and softball
04.2019 - Current

High School Diploma -

William Fremd Highschool
Ryan Gleeson