Ryan Haley
Norcross,GA
Summary
Dedicated professional with history of meeting company goals while utilizing organized efficient practices. Skilled in quality control, work process optimization, efficiency and adaptability.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Research Analyst
Orange Tree Employment Screeing
Norcross, GA
12.2011 - 09.2023
- Maintained high production and accuracy levels
- Maintained client/vendor relationships to improve production ETA's and results.
- Adapted work process and methods based on industry climate changes.
- Helped establish modifications and quality control measures to influence research and data conclusions.
- Supervision and training of new hires
- Maintained federal guidelines consistently to protect company/client integrity.
- Communicated outcomes and results to Records director for better work management forecast.
- Schedule multiple panel drug screens/vaccinations for pre employment.
- Post final drug/vaccination results to report.
- Submit international research requests.
- Project Management.
- Management of federal documentation for Georgia statewide searches, D.O.T. consent forms and Consent based applications for SSA verifications.
- Managed and audit research database results.
- Created quarterly department metrics presentations via Power Point.
- NPDB (National Practitioner Data Bank) Verifications
- Verisys Facis Verifications.
Policy Processor
Homesite Home Insurance
Akron, OH
05.2008 - 09.2011
- Notified insurance agents and accounting departments of policy cancellations and changes.
- Efficiently processed Rebuild Cost Questionnaires.
- Updated mortgage clause, personal property appraisals and manage general policy inquiries.
- Maintained policy documents electronically.
- Checked documentation for accuracy and validity on updated systems.
Education
Business Associates - Business Administration
Cuyahoga Community Collegege
Cleveland, OHHigh School Diploma -
Streetsboro High School
Streetsboro, OH06.2003
Skills
- Problem Solving
- Multitasking
- Punctuality
- Customer Service
- High Attention to Detail
- Competitive Research
- Project Management
- Research Protocol Development
Certification
- Project Management Planning-Putting All Together September 2022
- Project Management Initiation-Starting a Successful Project June 2022
- Foundations of Project Management April 2022
Software
Microsoft Teams
Zoom
Microsoft Office (Excel, Word, Powerpoint)
ProSource (Applicant Tracking System)
Footprint (Applicant Tracking System)
Deskpro Ticketing System
Jira
Timeline
Research Analyst
Orange Tree Employment Screeing
12.2011 - 09.2023
Policy Processor
Homesite Home Insurance
05.2008 - 09.2011
Business Associates - Business Administration
Cuyahoga Community Collegege
High School Diploma -
Streetsboro High School