Ryan Hardin
Goodyear,AZ
Summary
Versatile, resourceful, and results-driven professional with exceptional ability to both assess and resolve critical conditions through the use of appropriate channels and proper follow-up procedures. Utilizes initiative, leadership, and problem-solving capabilities to handle a variety of circumstances while adhering to policies and protocols. Well-developed interpersonal skills used to establish productive working relationships with team members, other agencies, leadership, and the general public.
Overview
7
7
years of professional experience
Work History
911 Emergency Dispatcher
City Of Buckeye
06.2023 - Current
- Improved response times by efficiently prioritizing emergency calls and dispatching appropriate resources.
- Enhanced communication between first responders and callers by providing clear, concise information during high-stress situations.
- Reduced errors in dispatch procedures by maintaining accurate records of all emergency calls, resource allocations, and incident outcomes.
- Increased dispatcher efficiency with thorough knowledge of jurisdictional geography, ensuring optimal routing for first responders.
- Used radio, telephone and computer system to update first responders with new information.
Base Defense Operation Controller
United States Air Force
08.2021 - 04.2023
- Acts as primary point of contact to the community and takes initial action documenting all reported incidents and emergencies.
- Controls and monitored all Security Forces radio transmissions. Briefs and dispatches Security Forces Patrols to all incidents, alarms and emergency situations.
- Monitors Intrusion Detection System
- Documents incidents, alarms and miscellaneous events in chronological daily and sends all documentation up to higher headquarters.
- Plots the locations of all Security Forces and protection level resources, accomplishes required reports and other administrative duties.
Installation Patrolman
United States Air Force
09.2018 - 08.2021
- Performs law enforcement and crime prevention duties to maintain law and order during normal and emergency operations on MacDill AFB.
- Performs police duties to assure the protection of life, property, and the civil rights of individuals through the enforcement of federal, state, and local laws, ordinances, agency rules, and regulations. Testifies in court.
- Provides specialized traffic control services. Performs traffic duties including directing traffic and issuing tickets for vehicle operation and parking violations.
- Performs a broad range of law enforcement, investigation, crime prevention, force protection, access control, traffic control, and community policing.
- Plans and carries out appropriate steps according to specific case conditions, and uses personal judgment in interpreting, adapting, applying and deviating from guidelines based on unusual or emergency situations. Plans and conducts investigations of accidents, suspicious activities, security breaches, and crimes.
- Tasked to respond to calls for police assistance and emergency help. Ensures individuals requesting access to the installation have the proper identification credentials before entering.
- Conducts investigative stops on suspicious and potentially dangerous persons, determining whether their presence and/or actions are authorized or require some level of corrective/enforcement action.
- Performs initial investigations of all criminal activity to include, but not limited to, thefts, assaults and disorderly conduct. Responds to routine calls which may involve dangerous personnel or personnel who have committed felonies.
Installation Entry Controller
United States Air Force
10.2016 - 09.2018
- Security Forces entry controller for multi-million dollar protection level 1-4 resources at home station and transient aircraft & assets.
- Acts as crime deterrent & ensures anti-terrorism mandates for over 100+ major mission partners on a 5,767 acre installation.
- Utilizes DBIDS daily at all entry control points.
Education
Security Forces Upgrade To 5-Skill Level
MacDill AFB10.2017
Security Forces Apprentice Training Course
Lackland AFB06.2016
Basic Training
Lackland AFB04.2016
High School Diploma -
Raymond S. Kellis
Glendale, AZ05.2014
Skills
- Experienced utilizing NCIC/FCIC
- Microsoft Office
- First Aid/CPR
- Critical thinking
- Communication
- Problem-solving
- Emergency Response
- Quick decision making
Timeline
911 Emergency Dispatcher
City Of Buckeye
06.2023 - Current
Base Defense Operation Controller
United States Air Force
08.2021 - 04.2023
Installation Patrolman
United States Air Force
09.2018 - 08.2021
Installation Entry Controller
United States Air Force
10.2016 - 09.2018
Security Forces Upgrade To 5-Skill Level
Security Forces Apprentice Training Course
Basic Training
High School Diploma -
Raymond S. Kellis