Ryan Haren
Ocala,FL
Summary
Accomplished Assistant store manager in both Retail Hardware and the Pawn & Jewelry industry alike. Over the last 20+ years i've developed and demonstrated great customer services skills through product knowledge and the ability to forge long lasting relationships with customers.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Ace Hardware
12.2016 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Conducted monthly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Maintained stores loss prevention team.
Assistant Manager
Mason Avenue Firearms & Pawn
01.2012 - 11.2016
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Mentored sales team in applying effective sales techniques and deliverintop-notch customer service.
Education
Daytona State College
Daytona Beach, FLHigh School Diploma -
Miami Southridge Senior High School
Miami, FL2000
Skills
- Ace Net & Epicore
- Process Online Orders
- Stock Reserving/Special Orders
- Programming Key-Fobs
- Re-Keying Locks
- Level 3 Resets
- Paint Department: Valspar, Royal, and BenMoore paint indexes
- Forklift Certification
- POS/Cashier
- Knowledge of Bintags
- Glass & Plexi
- Loss Prevention
References
- Jennifer Allen- (386) 256-3927
Owner / Office Manager- MADDEN'S ACE HARDWARE (SOUTH)
- Clint Everage- (407) 404-3393
Regional Manager- MADDEN'S ACE HARDWARE (SOUTH)
- Ronnie Malve- (386) 453-4159
MADDEN'S ACE HARDWARE (STORE2)
Store Manager- 2580 S. Atlantic Ave Daytona Beach Shores, FL 32117
- Erin Fowler- (850) 843-5226
Personal Reference & Family Friend
Timeline
Assistant Store Manager
Ace Hardware
12.2016 - Current
Assistant Manager
Mason Avenue Firearms & Pawn
01.2012 - 11.2016
Daytona State College
High School Diploma -
Miami Southridge Senior High School