RYAN HARRIS
Gastonia,North Carolina
Summary
Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
2023
2023
years of professional experience
Work History
Manager
Belmont Specialty Foods
Belmont, NC
07.2018 - 01.2023
- Spearheaded a team of 6 employees, devising actionable strategies for creative merchandising initiatives to stimulate profit growth leading to a 20% increase in sales
- Interacted with a diverse customer base on a constant basis and was praised for attention to detail, diligence, and excellent customer service and communication skills
- Supervised inventory processes by ordering, stocking, and managing over 50 unique product lines
- Assisted 30+ daily customers with checkout, product inquiry, and special ordering
- Trained 4 new members into part-time food service employees and cashiers
- Carried out all transactions on cash register, including cash, checks, card payments, and refunds or exchanges
- Successfully handled customer complaints by resolving issues and offering discounts when appropriate
Manager/Supervisor
Lowe's Home Improvement
- Providing resources and tools to support those directly helping customers provide the best service
- Assisting with down stocking and area recovery as well as providing input into merchandising decisions
- Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques
- Worked with store leaders to identify approaches and behaviors that best meet sales and service objectives, then communicated those best practices to the team in a way that inspires engaging, customer-focused behavior and goal attainment
Education
Bachelor of Science - Accounting & Data Analysis
Liberty University
Lynchburg, VA08-2025
Pre-Business
University of North Carolina at Charlotte
Charlotte, NC05.2023
High School Diploma -
South Point High School
Belmont, NC06.2022
Skills
- Certifications: Microsoft Office Word, Excel, PowerPoint, and Access
- Technical skills: Canvas, QuickBooks, Adobe Acrobat, Microsoft Outlook
- Power Skills: Critical Thinking, Problem-Solving, Analytical Reasoning, Time Management, Interpersonal Communication, Teamwork, Conflict Management, Written and Verbal Communication, Self-Motivated
Extracurricular Activities
Varsity Football Team Captain Facilitated weekly meetings, led FCA meetings, Crafted a Registered Student Organization Service Policy detailing the positive impacts of community service, including increased employability and mental health well-being, on the campus community Designed an easy-to-access university website alongside a team of 15 students, detailing all available community service opportunities in the area for over 19,000 undergraduate students
Accomplishments
- "Ryan Harris of South Point High School in Gastonia, North Carolina was named the 2021 Luke Kuechly Defensive Player of the Year by the Charlotte Touchdown Club. The award recognizes high school football players who excel in the areas of scholarship, sportsmanship, leadership, and citizenship. The South Point High School athletics department received a $2,000 honorarium in Harris' name" (Gaston County Schools, 2021).
References
References available upon request.
Timeline
Manager
Belmont Specialty Foods
07.2018 - 01.2023
Manager/Supervisor
Lowe's Home Improvement
Bachelor of Science - Accounting & Data Analysis
Liberty University
Pre-Business
University of North Carolina at Charlotte
High School Diploma -
South Point High School
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