RYAN HARRIS GOODHART
Merrick,New York
Summary
Enterprise Sales/Customer Success with strong focus on driving results and fostering team collaboration. Skilled in developing strategic client relationships, leading high-impact sales initiatives, and adapting to changing needs. Known for exceptional communication, negotiation, and problem-solving abilities. Proven track record in delivering comprehensive solutions that meet client demands and exceed targets.
Overview
25
25
years of professional experience
Work History
Enterprise Account Director
Verint Systems
Melville, New York
08.2001 - Current
- Negotiated Annual Renewals, Expansions, Upsells, and Multi-Year Contracts
- Served as the day to day Success Manager on book of business to multi-million dollar revenue accounts.
- Drive customer retention and revenue growth with QBR’s, frequent customer cadence, & act as an extension to my customers internal team.
- Manage the business and commercial relationship with each account in my book
Account Director
Confirmit Inc.
New York, New York
04.2015 - 08.2021
- Exceeded 100% of retention and upsell revenue goal within the first 8 months of employment; all of 2017 and 1st half of 2018.
- Winner of Presidents Club Award-2017-Exceeded 107% of annual quota
- Negotiate annual renewals and multi-year contracts
- Manage and maintain book of business of 20+ plus clients with multi-million-dollar revenue
- Develop strategies to grow revenue with existing accounts through partnerships with other team members
- Collaborate with various client and internal stakeholders to deliver best recommendations on existing Customer Experience, Marketing and Market Research Programs and Professionals.
Client Engagement Manager
Experian Marketing Services
New York, NY
08.2013 - 04.2015
- Analyze data involving cross platform insights mobile, online video, tablet and social media
- Work with online and offline data sets to deliver the best business solutions and practices for clients
- Train clients on applications and methodology surrounding online and offline data sets
- Manage a portfolio of fortune 1000 clients in e-commerce, social media, marketing, research and analytics
- Partner with client development managers to identify and grow business
- Prepare, develop and present Power Point and best practice decks for client presentations
Senior Account Manager
Kantar Media (WPP Group)
New York, NY
04.2008 - 08.2013
- Partner with clients to develop sales, marketing and research solutions to better improve their business
- Manage a regional territory desk of more than one hundred clients including magazines, local television stations, newspapers and ad networks
- Liaise between clients in various geographical regions and company as central point of contact
- Identify client needs and assist with data interpretation
- Train clients on applications and teach them the methodology surrounding the data
- Deliver presentations regarding the effectiveness of data for sales, research and marketing management.
Senior Account Executive
eNR Services Inc.
New York, NY
09.2007 - 03.2008
- Create and maintain new business contacts through networking and researching
- Present and demonstrate new applications developed in partnership with the Associated Press
- Prepare customized media monitoring reports for new business public relations, marketing, and corporate communications professionals
- Consult with marketing, public relations, and corporate communications decision makers to generate a personalized solution to their media monitoring and communications issues
Account Executive
Email Data Source
New York, NY
11.2006 - 08.2007
- Develop new client relationships through networking and prospecting
- Create partnerships with marketing departments for companies of all sizes
- Negotiate and sign quarterly and annual contracts
- Consult with marketing managers at all levels for Fortune 500 companies
- Schedule demonstrations and construct power point presentations for potential clients
Account Executive
Video Monitoring Services
New York, NY
09.2004 - 11.2006
- Manage and develop over 35 Fortune 100 clients
- Maintain a database for tracking various companies’ media events, marketing campaigns and public relations
- Create and implement ways to expand sales transactions which resulted in a 100% increase in sales revenues
- Develop new business and establish new client relationships for the firm
- Secure annual contracts with clients based on performance of account handling
- Train new hires for Account Executive positions
Education
Bachelor of Science Degree - Mass Communications, Sociology and Sports Medicine
State University at Oneonta
Oneonta, NY05.2003
Skills
- Extensive experience with Boolean Search, Salesforce Microsoft Word, Word Perfect, Excel, Power Point, HTML
Timeline
Account Director
Confirmit Inc.
04.2015 - 08.2021
Client Engagement Manager
Experian Marketing Services
08.2013 - 04.2015
Senior Account Manager
Kantar Media (WPP Group)
04.2008 - 08.2013
Senior Account Executive
eNR Services Inc.
09.2007 - 03.2008
Account Executive
Email Data Source
11.2006 - 08.2007
Account Executive
Video Monitoring Services
09.2004 - 11.2006
Enterprise Account Director
Verint Systems
08.2001 - Current
Bachelor of Science Degree - Mass Communications, Sociology and Sports Medicine
State University at Oneonta