Maintained compliance with industry standards and regulations by conducting regular audits of system infrastructure and processes of current and outdated HVAC Systems.
Enhanced overall system performance with thorough testing and troubleshooting of software, hardware, and network components on current and outdated HVAC Systems.
Increased project success rates by proactively addressing potential risks and implementing appropriate mitigation strategies in scopes of work and statement of objectives.
Used N4 Technical and Development Certification with Reflow Technical Certification to troubleshoot and test systems and self-integration out-dated system to current standards.
Used extensive knowledge of HVAC Equipment and controls with N4 and Reflow Certifications to help increase project efficiency and project development.
Sales Consultant
Phoenix Sales and Service
04.2018 - 05.2024
Communicated product features, advantages, and benefits to customers
Analyzed customer needs and interests, determining appropriate products
Scheduled appointments with prospective customers to discuss purchase options
Ensured customer satisfaction by providing timely responses and support which increased customer retention
Achieved quarterly and annual sales goals by acquiring new customers
Warehouse Assistant
Carters Heating and Cooling
06.2015 - 09.2017
Organized and stocked inventory in the warehouse in accordance with company procedures
Managed all incoming and outgoing shipments, ensuring accuracy of order information
Prepared outgoing shipments accurately and efficiently in accordance with company policies
Performed regular cycle counts to ensure inventory accuracy
Collaborated with senior technicians to diagnose complex issues and implement effective solutions.
Boosted overall team performance by contributing valuable input during problem-solving sessions focused on challenging HVAC-related issues.
Education
Bachelor of Science (B.S.) - Software Engineering
Monmouth University
Associate in Science (A.S.) - Automative Technology