Ryan Hayden Ziegler
Vista
Summary
Driven professional with a strong foundation in customer service and communication. Consistently enhances customer experiences while collaborating effectively with team members. Passionate about delivering quality service and maintaining a positive work environment.
Overview
9
9
years of professional experience
Work History
Associate
In N Out
Vista
10.2024 - Current
- Provided excellent customer service during busy shifts.
- Resolved customer concerns promptly to improve overall dining experience.
- Built relationships with customers by providing friendly customer service.
- Trained new team members on operational procedures and customer interactions to improve team performance.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Maintained clean and organized workstations to support efficient service during shifts.
- Prepared high-quality food items according to established standards.
- Ensured compliance with company safety regulations at all times while on the job.
Marketing Manager/ Videographer
Ziegler Garage
05.2020 - Current
- Utilized advanced skills in videography, video editing, and Photoshop to create engaging visual materials.
- Created videos that conveyed company culture and passion, fostering audience engagement.
- Coordinated social media campaigns that increased brand visibility and boosted audience engagement.
- Developed social media marketing strategies that strengthened brand identity and supported sales growth.
- Oversaw content creation for website, blogs, and promotional materials.
- Analyzed competitor marketing tactics to inform strategic decisions.
- Generated ideas to increase sales through creative promotions.
- Drove consistent, relevant traffic and leads from our social network presence.
- Maintained relationships with key customers through regular communication.
- Assisted in developing pricing strategies that maximize profits while maintaining customer loyalty.
- Coordinated logistics for timely pickup and drop-off of customer vehicles at service location.
Warehouse Worker
Z Customization
01.2020 - 04.2020
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Loaded and unloaded shipments efficiently for distribution.
- Used pallet jacks to move items to and from warehouse locations.
- Assisted in inventory management and stock organization processes.
- Collaborated with team members to streamline workflow procedures.
- Maintained cleanliness of shelves, workstations, and pallet areas to promote a safe work environment.
- Maintained cleanliness and orderliness in the warehouse environment.
Lot Porter
Hoehn Motors
04.2019 - 12.2019
- Coordinated parking and retrieval of vehicles in designated areas, supporting efficient workflow and service operations.
- Maintained lot appearance to create an inviting atmosphere, enhancing customer attraction and engagement.
- Streamlined intake process by promptly greeting and assisting customers, improving overall customer experience.
- Communicated with service team and other staff to assist customers.
- Communicated with coworkers and managers about completed duties.
- Cleaned and organized the shop, the sales lot, and mechanics stalls.
Parts Puller
Napa Auto Parts
02.2019 - 04.2019
- Collected parts for customer orders from various locations in the warehouse.
- Analyzed orders to pull parts from yard and warehouse with power tools and equipment.
- Organized parts in the warehouse for efficient access and streamlined order processing.
- Transported parts to customers on scheduled delivery routes for timely service.
- Performed weekly cleaning and sweeping of the warehouse to maintain a tidy environment.
Warehouse Worker / Order Picker
ITS Logistics
02.2018 - 01.2019
- Checked inventory and selected products from designated locations based on customer orders, ensuring timely fulfillment.
- Unloaded deliveries from trucks efficiently, facilitating smooth workflow and inventory management.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Operated warehouse equipment and reported safety code violations to management, contributing to a safer workplace.
- Instructed new warehouse employees on essential safety procedures to ensure compliance.
Attraction Attendant
Wild Island Family Adventure
09.2017 - 02.2018
- Processed admissions, payments, and issued tickets to facilitate seamless entry for guests.
- Verified ticket authenticity to ensure valid access to attractions at family fun center.
- Provided customer service by selling tickets, merchandise and answering questions.
- Greeted customers with a smile and provided friendly, knowledgeable service.
- Instructed customers on attraction rules to promote safety and enhance visitor experience.
- Regularly cleaned attractions to maintain a safe and welcoming environment for visitors.
Education
High School or equivalent -
Reed High School
Sparks, NV06-2018
Skills
- Social media management
- Content creation
- Content coordination
- Training development
- Brand management
- Facebook, Instagram, Linkedin, TikTok, YouTube
- Social media platforms
- Positive mindset
- Customer relationship management
- Video editing
- Davinci Resolve
- Attention to detail
- Time management
- Problem solving
- Effective communication
- Positive attitude
- Automotive mechanic knowledge
References
Personal and professional references available by request.
Summary Of Experience
Always driven to work hard in the work place and get the job done. Works well with other employees and management. Great customer service and able to communicate well with everyone. Very passionate about my work.
Timeline
Associate
In N Out
10.2024 - Current
Marketing Manager/ Videographer
Ziegler Garage
05.2020 - Current
Warehouse Worker
Z Customization
01.2020 - 04.2020
Lot Porter
Hoehn Motors
04.2019 - 12.2019
Parts Puller
Napa Auto Parts
02.2019 - 04.2019
Warehouse Worker / Order Picker
ITS Logistics
02.2018 - 01.2019
Attraction Attendant
Wild Island Family Adventure
09.2017 - 02.2018
High School or equivalent -
Reed High School