Ryan Hernandez
Haines City
Summary
Dynamic professional with a proven track record at Wal Mart Supercenter, excelling in customer service and inventory management. Adept at enhancing service quality through effective communication and problem-solving skills. Recognized for efficiently organizing deliveries and maintaining strong relationships with clients and colleagues, ensuring a seamless shopping experience.
Overview
2
2
years of professional experience
Work History
Wal Mart Supercenter
Online Personal Shopper
Haines City
07.2024 - Current
- Provided excellent customer service by promptly addressing inquiries and complaints.
- Maintained positive relationships with grocery store personnel through professionalism and friendliness.
- Implemented client feedback to enhance service quality and satisfaction.
- Determined optimal delivery methods based on order size and destination.
- Bagged groceries meticulously to ensure product integrity and freshness.
- Secured and stored items efficiently until customer pickup.
- Organized hourly deliveries by selecting and purchasing items systematically.
- Scanned items during shelf retrieval to update inventory records accurately.
Sales Associate
Vilchez Brother Auto Sale LLC.
Orlando
01.2023 - 11.2024
- Maintained knowledge of sales promotions, return policies, and security practices.
- Computed purchases and processed cash or credit payments efficiently.
- Ensured store cleanliness, including floors, windows, and displays.
- Engaged customers in professional dialogue to assess needs and provide tailored assistance.
Education
High School Diploma -
New Direction Academy
Haines City, FL05-2023
Some College (No Degree) -
Mech Tech Institute
Orlando, FLSkills
- Customer service
- Inventory management
- Cash handling
- Sales transactions
- Order processing
- Visual merchandising
- Team collaboration
- Problem solving
- Effective communication
- Sales promotion knowledge
- Communication
- Basic math
Languages
English
Professional
Spanish
Professional
Timeline
Wal Mart Supercenter
Online Personal Shopper
07.2024 - Current
Sales Associate
Vilchez Brother Auto Sale LLC.
01.2023 - 11.2024
High School Diploma -
New Direction Academy
Some College (No Degree) -
Mech Tech Institute
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