Ryan Hester
Columbus,OH
Summary
Results-driven leader with expertise in production management and team building. Specializes in implementing Lean Six Sigma methodologies to enhance operational efficiency and quality output. Proven experience in fast-paced manufacturing and customer service environments, delivering effective solutions and fostering strong team dynamics.
Overview
3
3
years of professional experience
Work History
Process Support Manager
Anheuser-Busch InBev
Columbus, Ohio
06.2022 - 03.2024
- Frontline manager in a supervisory role of unionized operators and maintenance technicians in a 24/7 production facility with the third largest volume output amongst all breweries in North America.
- Responsible for the safety, quality, and production output of seven production lines on a shiftly basis. Consistently rotated between all three production shifts, building strong relationships with every machine operator and maintenance technician.
- Oversaw the implementation and execution of preventative maintenance plans during all three shifts of production, as well as coordinating and closely overseeing any contractors conducting work in the facility.
- Coordinated continuously between brewing, packaging, maintenance, and warehousing departments to ensure production levels met or overperformed to budget.
- Strategically managed and adjusted shiftly manpower needs based on production requirements to maximize efficiency and output.
- Helped to implement continuous improvement tools such as Lean Six Sigma, 5-Why's, root cause analysis, and others, while coordinating/coaching said processes to operators and technicians in order to achieve or exceed main KPIs.
Assistant Lacrosse Coach
McCord Middle School
Columbus, Ohio
02.2022 - 05.2023
- Provided skills, knowledge, and mentorship to allow young student-athletes to grow on and off the field
- Aided head coach in planning and running daily practices, as well as game plans and gameday responsibilities
- Supervised, maintained discipline, provided first aid, and taught to the best of my ability every team member
Server Assistant
Lindey's Restaurant & Bar
Columbus, Ohio
05.2021 - 08.2021
- Worked closely with kitchen staff, servers, bartenders, and managers to provide a consistent high quality guest experience at one of Columbus' top ranked restaurants
- Promptly greeted and served new tables with water and bread, and quickly and efficiently cleared, sanitized, and reset tables to serve an average of 300-400 guests nightly
- Unloaded, organized, and stocked multiple shipments of liquor and wine weekly, as well as maintaining sufficient stock of bars
during food service
Education
Bachelor of Science - Business Administration, Operations Management
The Ohio State University
Columbus, OH05-2022
Skills
- Production management
- Process improvement
- Lean Six Sigma Green Belt
- Quality assurance
- Root cause analysis
- Safety compliance
- Staff management
- Team development
Timeline
Process Support Manager
Anheuser-Busch InBev
06.2022 - 03.2024
Assistant Lacrosse Coach
McCord Middle School
02.2022 - 05.2023
Server Assistant
Lindey's Restaurant & Bar
05.2021 - 08.2021
Bachelor of Science - Business Administration, Operations Management
The Ohio State University