Ryan Hewitt
Cupertino,US
Summary
Dedicated and dependable professional who takes pride in doing quality work and supporting the team’s success. Known for being detail-oriented, adaptable, and easy to collaborate with in fast-paced environments. Brings a strong work ethic, technical confidence, and a positive attitude, along with a genuine commitment to helping others grow and continuously improving processes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Data Collection Operator II - AP Engineer
Tesla
Palo Alto, CA
02.2025 - Current
- Consistently maintained a 95% or higher audit quality rating by adhering to established procedures, ensuring accuracy, and upholding high performance standards in collection operations.
- Trusted by supervisors to mentor and train new hires by providing shadowing opportunities, hands-on guidance, and ongoing support to ensure a smooth onboarding process and strong performance outcomes.
- Regularly analyzed and troubleshot work equipment in a timely and efficient manner to minimize downtime and consistently meet or exceed collection targets.
- Demonstrated proficiency in Jira by creating, tracking, and managing work-related tickets to ensure accurate diagnosis, clear documentation, and timely resolution of technical issues.
- Collaborated closely with technical project managers and supervisors to coordinate and execute offsite collection initiatives, ensuring alignment with project objectives, timelines, and quality standards.
- Led and partnered with cross-functional team members to develop and implement innovative offsite collection projects, improving operational efficiency and overall outcomes.
Site Lead Operations
BallerTV
Atlanta, GA
05.2017 - 08.2024
- Managed troubleshooting technical issues to film sports tournaments
- Supervised broadcasters and managed events at each venue
- Averaged over 10 sales each tournament bringing in new customers to subscribe
- Collaborated with operations team to provide excellent customer service and foster positive work environment
- Created and maintained well-organized electronic and hard copy files to support business processes
Store Associate
GNC
Suwanee, GA
08.2023 - 08.2024
- Operated POS system and cash register for processing customer transactions and tracking payments.
- Prepared invoices for special orders ensuring accuracy of pricing information.
- Tracked sales data using POS system to identify trends in customer purchases.
Basketball Coach/Trainer
Splash Lab Bay Area/ Top Flight Elite
San Jose, CA
01.2021 - 01.2022
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels
- Promoted good sportsmanship with competing teams on- and off-field.
- Analyzed video footage from previous games to identify areas of improvement for future competitions.
Dock Associate
Dillards Department Store
Alpharetta, GA
03.2015 - 03.2016
- Kept dock operations moving smoothly to maintain deadlines
- Loaded complex freight into trailers according to tight schedules
- Organized warehouse stock and delivered product to sales floor.
Tire Technician
Discount Tire
Alpharetta, GA
04.2014 - 02.2015
- Diagnosed and repaired tire and rim issues
- Performed tire rotations, mounts and balancing on all types of vehicles
- Lifted heavy tires and wheels onto motor vehicles
Education
Economics Candidate - Business Economics
San Jose State University
San Jose, CA, US05-2027
Associate of Arts - Social and Behavioral Science
West Valley College
Saratoga, CA08-2020
Skills
- Front-End Coding
- Managing Groups
- Troubleshooting
- Communications Strategies
- Persistence
- Problem Solving
Affiliations
West Valley College Men's Basketball Team 2018-2020
Certification
Udemy JavaScript Master Class 2022
Timeline
Data Collection Operator II - AP Engineer
Tesla
02.2025 - Current
Store Associate
GNC
08.2023 - 08.2024
Basketball Coach/Trainer
Splash Lab Bay Area/ Top Flight Elite
01.2021 - 01.2022
Site Lead Operations
BallerTV
05.2017 - 08.2024
Dock Associate
Dillards Department Store
03.2015 - 03.2016
Tire Technician
Discount Tire
04.2014 - 02.2015
Economics Candidate - Business Economics
San Jose State University
Associate of Arts - Social and Behavioral Science
West Valley College