Ryan Hickory
Summary
Business professional tradesman with history of successful entrepreneurship and business management. Willing to apply the grit and sweat equity, Recognized for driving company growth through strategic planning and operational excellence. Valued for collaborative leadership and results-oriented approach, ensuring adaptability in dynamic environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Company Owner
Underwater Essentials
08.2024 - Current
- Developed and implemented marketing strategies
- Managed inventory levels.
- Fostered relationships with suppliers and customers.
- Weekly pool maintenance
- equipment trouble shooting and adjustments
- Repairs
Service Manager, Plumber
Deep Blue Air & Water
07.2023 - 09.2024
- Assisted in overseeing daily operations to ensure efficient service delivery and customer satisfaction.
- Implemented process improvements to enhance service quality and operational efficiency.
- Plumbing Service calls
- Installs
- assisted with HVAC needs
Branch Manager
Red Rhino
06.2018 - 07.2023
- Supervised daily branch operations.
- Customer Satisfaction
- Profit and Loss
- Quality control & Training & KPI's
- Built and preserved a supportive and team oriented culture
- Networking with vendors ,partners and suppliers
Firefighter
Illinois Fire Service
01.2004 - 06.2018
- Responded to emergency calls, providing rapid assistance in life-threatening situations.
- Conducted fire suppression operations, utilizing advanced firefighting techniques and equipment.
- Performed search and rescue missions, ensuring safety of individuals trapped in hazardous conditions.
- Collaborated with team members during training exercises to enhance operational readiness and efficiency.
Education
Certifications - Fire/EMS, Trades
Kankakee Community Collage
01-2004
Skills
- Customer relations
- Plumbing/HVAC
- Personnel management
- Business development
- Employee motivation
- CPO
- Masonry
- General construction
Affiliations
- Cape Vineyard Church
Certification
Certified pool operator
CPR
Timeline
Company Owner
Underwater Essentials
08.2024 - Current
Service Manager, Plumber
Deep Blue Air & Water
07.2023 - 09.2024
Branch Manager
Red Rhino
06.2018 - 07.2023
Firefighter
Illinois Fire Service
01.2004 - 06.2018
Certifications - Fire/EMS, Trades
Kankakee Community Collage