Ryan Himes
Las Vegas,NV
Summary
Hardworking and passionate individual skilled with 25+ years of Customer Service Experience over a diverse employment history with an ability to be efficient under extreme pressure.
Overview
24
24
years of professional experience
Work History
Mixology Graduate
ABC Bartending
Las Vegas, NV
07.2022 - Current
- Greeted guests in with friendliness and professionalism.
- Prepared classic, modern and unique cocktails for each customer.
- Maintained quality of garnishes, juices and other perishables by preparing new stock daily.
- Stored supplies according to bar policies and health code requirements.
Professional Poker Player
Self Employed
Las Vegas, NV
09.2013 - 07.2022
- Maintained professionalism and proper etiquette at all times, always remained calm and composed.
- Developed and maintained relationships with clientele by providing tailored service.
- Proficiency with cash handling and experience using different chip denominations with excellent accuracy.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie
Mortgage Loan Underwriter
Quicken Loans
Phoenix, AZ
03.2012 - 09.2013
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Maintained mortgage program compliance with federal agencies such as VA, HUD and FNMA.
Professional Poker Player
Self Employed
Scottsdale, AZ
09.2004 - 03.2012
Underwriter 2
Wells Fargo
Beaverton, OR
09.2002 - 09.2004
- Determined and documented loan conditions and communicated requirements and decisions.
- Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Manager/Loan Officer
D & R Financial
Aloha, OR
01.1998 - 08.2002
- Provided primary customer support to internal and external customers.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
Education
No Degree - Computer And Information Sciences
Portland State University
Portland, ORHigh School Diploma -
Forest Grove High School
Forest Grove, OR05.1991
Skills
- Anticipating Guest Needs
- Time Management
- Cash Handling
- Professional Service Standards
- Teamwork and Professionalism
Additional Information
2 years experience working for Pizza Hut and Godfather Pizzeria's when I was in College. Experience with Food prep, Cook, Waiter, Cashier, and Delivery Driver.
Timeline
Mixology Graduate
ABC Bartending
07.2022 - Current
Professional Poker Player
Self Employed
09.2013 - 07.2022
Mortgage Loan Underwriter
Quicken Loans
03.2012 - 09.2013
Professional Poker Player
Self Employed
09.2004 - 03.2012
Underwriter 2
Wells Fargo
09.2002 - 09.2004
Manager/Loan Officer
D & R Financial
01.1998 - 08.2002
No Degree - Computer And Information Sciences
Portland State University
High School Diploma -
Forest Grove High School
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