Ryan Holmes
Lincoln,NE
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Air Quality Expert
John Henry's: Heating, Plumbing, and Air
Lincoln, NE
12.2022 - 04.2024
Sales Lead
Guitar Center
Lincoln, NE
08.2018 - 12.2022
- Resolved customer complaints in an efficient manner while maintaining quality standards.
- Identified opportunities to improve processes related to the sale of products or services.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Maintained attractive merchandise displays to maximize purchases.
- Promoted accessories and cross-sold additional products and services through use of active persuasion.
Shift Supervisor
Amigos/King's Classic
Lincoln, NE
07.2014 - 08.2018
- Provided on-the-job training to new staff members.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Resolved customer complaints in a timely manner.
- Developed strategies for improving operational efficiency and customer service levels.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Education
High School Diploma -
Pius X High School
Lincoln, NE05-2018
Skills
- Documentation Control
- Customer Satisfaction
- Corrective Actions
- Product Inspection
- Issue Resolution
- Team Collaboration
- Documentation And Reporting
- Detail Oriented
- Performance monitoring
- Communication proficiency
- Quality improvements
Affiliations
- Band and Choir from 5th-8th Grade
- Varsity Show Choir from 2015-2018
- All-State Men's Barbershop Choir in 2017
- All-State Concert Choir in 2017 and 2018
- Independent Music Production
- Self-Run and Self-Produced Cover Shows
- Podcast and Social Media Content Creator, Editor, and Audio Production
Timeline
Air Quality Expert
John Henry's: Heating, Plumbing, and Air
12.2022 - 04.2024
Sales Lead
Guitar Center
08.2018 - 12.2022
Shift Supervisor
Amigos/King's Classic
07.2014 - 08.2018
High School Diploma -
Pius X High School
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