Sarah Horman
Bellingham,United States
Summary
Dependable and detail-oriented professional with a strong background in administrative support, client service, and process management. Known for exceptional accuracy, organization, and follow-through in fast-paced, deadline-driven environments. Skilled at building positive relationships, resolving issues efficiently, and maintaining clear communication across teams and clients. Recognized for a proactive work ethic, adaptability, and a commitment to delivering high-quality results with professionalism and care.
Overview
25
25
years of professional experience
Work History
Account Analyst
Extreme Reach (XR)
Remote
03.2025 - Current
- Manage end-to-end talent payment operations for major brands, agencies, and production companies across national and regional advertising campaigns.
- Review and interpret talent contracts, usage terms, and rate structures to ensure full compliance with SAG-AFTRA and other union and non-union requirements.
- Serve as a primary client contact, resolving payment inquiries and discrepancies with precision, efficiency, and professionalism.
- Partner cross-functionally with internal teams to maintain accuracy, meet deadlines, and deliver exceptional client service.
- Leverage deep industry knowledge and strong analytical skills to support transparent, compliant, and timely payment processing.
Account Associate
Extreme Reach (XR)
Remote
04.2022 - 03.2025
- Supported all aspects of the talent payment process for a diverse portfolio of advertising and entertainment clients.
- Ensured accurate and timely processing of payments for union and non-union talent appearing in broadcast, digital, and commercial campaigns.
- Collaborated with account managers and production teams to confirm usage details, rates, and compliance requirements.
- Maintained meticulous records and adherence to SAG-AFTRA and industry regulations.
- Demonstrated exceptional attention to detail, responsiveness, and commitment to client satisfaction in all communications and deliverables.
Owner & Photographer
Two Bows Photography
Bellingham, MA
04.2016 - 05.2021
- Developed and implemented comprehensive marketing strategies to enhance brand visibility and client engagement.
- Managed client relationships, ensuring high satisfaction through personalized service and timely communication.
- Oversaw all aspects of photography production, from initial concept to final delivery of images to clients.
- Streamlined workflow processes to improve efficiency in scheduling shoots and managing project timelines.
- Collaborated with local businesses for promotional opportunities, expanding network and increasing referral rates.
- Evaluated emerging photography trends and technologies to maintain competitive edge in the market.
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Served a diverse range of industries, including weddings, corporate events, fashion shoots, and family portraits.
Program Manager
Next Generation Children's Center
Hopkinton, MA
08.2008 - 08.2018
- Same responsibilities as the previous role.
Program Manager
Next Generation Children's Center
Marlborough, MA
02.2006 - 08.2008
- Oversaw daily operations of multiple classrooms, ensuring compliance with state regulations and organizational policies.
- Supported and mentored teaching staff through training, classroom observations, and individualized coaching to improve instructional quality and consistency.
- Developed and implemented engaging, age-appropriate curriculum plans aligned with program standards and learning objectives.
- Fostered strong partnerships with parents through regular communication and collaborative problem-solving to support each child’s development.
- Led initiatives to improve program structure, classroom resources, and overall student engagement across multiple age groups.
Lead Teacher
Next Generation Children's Center
Marlborough, MA
02.2003 - 02.2006
- Designed and delivered creative daily lesson plans tailored to diverse learning styles and developmental needs.
- Guided teaching aides and student teachers in classroom management and instructional techniques, modeling effective practices.
- Encouraged student participation through engaging activities and positive reinforcement.
- Maintained accurate records of student progress, attendance, and assessments to track growth and address individual learning goals.
- Collaborated with parents to promote continuity of learning and reinforce classroom objectives at home.
Afternoon Assistant
Next Generation Children's Center
Marlborough, MA
09.2000 - 02.2003
- Supported classroom teachers with instruction, supervision, and care for children in structured and play-based settings.
- Maintained safe, welcoming, and organized classroom environments by monitoring activities and ensuring adherence to safety policies.
- Assisted with lesson setup, classroom organization, and student engagement to enhance daily learning experiences.
- Communicated regularly with teachers and parents to ensure consistent support for student growth and well-being.
- Demonstrated patience, empathy, and professionalism in all interactions, fostering a nurturing environment for young learners.
Education
Early Childhood Education
Middlesex Community College - Bedford
Bedford, MAHigh School Diploma -
Marlborough High School
Marlborough, MA06-2002
Skills
- Talent Payments & Payroll
- Contract Review & Compliance
- Union / Non-Union Regulations
- Advertising & Media Production
- Client Relations & Support
- Data Accuracy & Quality Control
- Payment Processing
- Cross-Functional Communication
- Issue Resolution
- Documentation Management
Timeline
Account Analyst
Extreme Reach (XR)
03.2025 - Current
Account Associate
Extreme Reach (XR)
04.2022 - 03.2025
Owner & Photographer
Two Bows Photography
04.2016 - 05.2021
Program Manager
Next Generation Children's Center
08.2008 - 08.2018
Program Manager
Next Generation Children's Center
02.2006 - 08.2008
Lead Teacher
Next Generation Children's Center
02.2003 - 02.2006
Afternoon Assistant
Next Generation Children's Center
09.2000 - 02.2003
Early Childhood Education
Middlesex Community College - Bedford
High School Diploma -
Marlborough High School