Ryan Hunt

Oversee performance and tasks of a group consisting of 25 personnel.

Conduct regular team huddles to clarify expectations.

Supervise the handling of materials and inventory.

Coordinate with dispatch for work distribution.

Maintain work schedules.

Generate key metric reports to identify potential issues.

Deliver consistent feedback, training and coaching to employees.

Suggested advancements and disciplinary actions for underperforming staff.

Resolved employee disputes according to collective bargaining agreement, up to 3rd level.

Performing field safety inspections to verify proper work procedures.

Meet and exceed sales goals

Evaluated customer demands to identify personalized service opportunities.

Generated additional revenue by turning warm leads into sales.

Lead interactive in-home sessions to demonstrate and explain products.

Maintained efficient and friendly customer service.

• Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.
• Maximized team productivity through collaboration with colleagues on complex installation or repair projects.
• Prevented future service disruptions by identifying potential issues during routine maintenance checks and taking proactive measures to address them.
• Streamlined operations by maintaining accurate records of completed tasks, equipment inventory, and customer interactions.
• Exceeded client expectations for promptness in completing assignments while maintaining the highest level of workmanship standards.