Ryan Jacquet
Las Vegas,NV
Summary
Highly organized Concierge with a background in providing top-notch customer service in luxury environments. Skilled in responding promptly to guest inquiries and concerns, managing reservations, and coordinating special events. Strengths include strong problem-solving skills, time management, multitasking, and maintaining calm under pressure. Notable for creating personalized experiences that enhance customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Ticket Concierge
Pantages Theatre
Los Angeles
08.2021 - 07.2024
- Adept to thinking outside the box when resolving patron's quires quickly through phone and email responding
- Demonstrated exceptional professionalism in collaboration
- Building customer relationships at events to increase sales.
Brand Ambassador
Sukhi’s
Los Angeles, California
12.2021 - 03.2022
- Ensuring safety when preparing the product for patron consumption
- Keeping the workstation clean and supplied for customers
- Assisted with various tasks related to product management and shipping.
Brand Ambassador
Sukhi’s
SLC, Lehi, Murray, Orem
12.2019 - 03.2020
- Strong communication for patrons and staff during peak traffic time
- Being authentic and engaging when interacting with patrons
- Generating innovative solutions and ideas in unique situations.
Waiter/Server
Ramen 930- CupBop
Salt Lake City, UT
10.2019 - 12.2019
- Effectively handled transactions
- Worked well with teammates to ensure fast, efficient service for patrons
- Completed opening and closing procedures and locking up the restaurant.
Education
BFA Theatre -
Westminster College
Salt Lake City, UT01.2021
Skills
- Social Media & Tech Savvy
- Microsoft Office
- Organized
- Public Speaking
- Google Docs/ Sheets/ Slides
- Bookkeeping
- Conflict Resolution
- Adept with new material
- Customer Service
- Cash Handling
- Social media networking
- Accurate record keeping
- Telephone Etiquette
Languages
French- Beginning
Timeline
Brand Ambassador
Sukhi’s
12.2021 - 03.2022
Ticket Concierge
Pantages Theatre
08.2021 - 07.2024
Brand Ambassador
Sukhi’s
12.2019 - 03.2020
Waiter/Server
Ramen 930- CupBop
10.2019 - 12.2019
BFA Theatre -
Westminster College
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