Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Jaime

Canoga Park,USA

Summary

Goal-Oriented Sales / Inventory Associate With a Proven Track Record of Success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Health Insurance Corporate Trainer/Operations Manager

America's Best Benefits Insurance Agency
Fort Lauderdale, FL
04.2024 - Current
  • Designed and delivered comprehensive training programs for incoming health insurance agents, focusing on product knowledge, sales techniques, customer service skills, and regulatory compliance.
  • Educated new agents on federal and state health insurance laws, including HIPAA, ACA, and company-specific policies, ensuring adherence to all legal and ethical standards.
  • Developed training materials, such as presentations, manuals, and role-playing scenarios, to simulate real-world client interactions and reinforce best practices.
  • Assessed trainee performance through evaluations, quizzes, and practical exercises, providing constructive feedback to enhance skills and ensure readiness for licensure and fieldwork.
  • Monitored and reinforced compliance with industry regulations and company protocols, reducing errors in client enrollment, documentation, and claims processes.
  • Collaborated with management to identify training needs, update curricula based on evolving healthcare policies, and align programs with organizational goals.
  • -Mentored agents post-training, offering ongoing support to improve sales performance, client satisfaction, and retention rates.
  • Tracked training outcomes and reported metrics, such as agent certification rates and compliance adherence, to leadership for continuous improvement.

Licensed Health Insurance Agent

America's Best Benefits Insurance Agency
Ft Lauderdale, Florida
12.2023 - Current
  • Assisted clients in selecting and enrolling in health insurance plans tailored to their medical needs, budget, and eligibility.
  • Explained complex insurance policies, coverage options, premiums, and benefits in clear, understandable terms to ensure informed decision-making.
  • Conducted needs assessments to recommend appropriate plans, including individual, family, or group coverage, while staying compliant with state and federal regulations.
  • Built and maintained strong client relationships through consistent follow-ups, addressing queries, and resolving claims or coverage issues promptly.
  • Stayed updated on industry trends, healthcare reforms, and insurance products to provide accurate and current advice.
  • Met or exceeded sales targets by identifying new business opportunities and fostering referral networks.
  • Processed applications, managed client data, and ensured all documentation adhered to legal and company standards.
  • licensed in 28+ states

Delivery Driver

Highland Park Patient Collective
Woodland Hills, CA
04.2023 - 10.2023
  • Efficiently handled pre/post trip inspections of the vehicle during all work hours.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed long-haul deliveries 300+ miles away.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained records regarding sensitive company information.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Delivery Driver/ Brand Ambassador

Kanaplya Distributions
Van Nuys, USA
06.2022 - 04.2023
  • Efficiently handled pre/post trip inspections of the vehicle during all work hours
  • Maintained records regarding sensitive company information
  • Established great relationships both internally and externally ensuring customer satisfaction and retention
  • Followed up with customers and providing guidance on product selection

Production/ Inventory

Cheef Botanicals
Commerce, USA
09.2019 - 04.2020
  • Packaging orders for shipment
  • In charge of big wholesale orders to be made, packaged and shipped on time
  • Updating inventory of all products in the house
  • Consistently surpassed weekly and monthly production goals

Inventory

Coast to Coast Collective
Canoga Park, USA
04.2019 - 07.2019
  • Processes and tracked all inventory shipments
  • Maintaining stock on floor and back reception with current and new products
  • Updated delivery management systems and handled accounts payable to ensure proper workflow

Customer Service Representative

Anthem Blue Cross BlueShield
Woodland Hills, USA
11.2017 - 10.2018
  • Process and file insurance claims for clientele
  • Resolve issues regarding errors or rejections of previous insurance claims
  • Update customer information to keep customer records accurate and up-to-date
  • Contact doctors, insurance companies, and clients to resolve issues and validate claims

Retail Sales/ Assistant Manager

Vapor Forrest
Agoura Hills, USA
04.2016 - 10.2017
  • Informed customers about sales and promotions in a friendly and engaging manner
  • Consistently surpassed weekly revenue goals
  • Directed strategic initiatives to achieve better sales and quality service
  • Built strong rapport and long term relationships with clientele

Server/Manager

Star Hookah Lounge
Canoga Park, USA
01.2012 - 12.2015
  • Consistently surpassed weekly revenue goals in a fast-paced work environment
  • Protected store assets and merchandise by adhering to company operation standards
  • Directed strategic initiatives to achieve better sales and quality service
  • Oversee inventory management tasks, store supplies, and front-end operations including cash handling and safe management

Education

Certification - Ableton

Point Blank Music School
Hollywood, CA
06.2016

Finance - Finance

Moorpark Community College
Moorpark, CA
05.2014

High School Diploma -

Canoga Park High School
Canoga Park, CA
06.2011

Skills

  • Customer service
  • Computer skills
  • Microsoft Excel
  • Technical support
  • MTRC
  • Cannabis
  • Driving
  • Management
  • Store Management
  • Retail Management
  • Treez
  • Microsoft Office
  • Call center
  • Retail Sales
  • Training development
  • Program facilitation
  • Workshop leadership

Certification

Driver's License

Timeline

Health Insurance Corporate Trainer/Operations Manager

America's Best Benefits Insurance Agency
04.2024 - Current

Licensed Health Insurance Agent

America's Best Benefits Insurance Agency
12.2023 - Current

Delivery Driver

Highland Park Patient Collective
04.2023 - 10.2023

Delivery Driver/ Brand Ambassador

Kanaplya Distributions
06.2022 - 04.2023

Production/ Inventory

Cheef Botanicals
09.2019 - 04.2020

Inventory

Coast to Coast Collective
04.2019 - 07.2019

Customer Service Representative

Anthem Blue Cross BlueShield
11.2017 - 10.2018

Retail Sales/ Assistant Manager

Vapor Forrest
04.2016 - 10.2017

Server/Manager

Star Hookah Lounge
01.2012 - 12.2015

Finance - Finance

Moorpark Community College

High School Diploma -

Canoga Park High School

Certification - Ableton

Point Blank Music School
Ryan Jaime