Ryan Jenkins
Leawood,KS
Summary
Goal-oriented manager with distinguished experience in Golf industries with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
6
6
years of professional experience
Work History
Membership Director
GolfTRK
06.2023 - Current
- Sole employee, that has been with company from inception
- Took profitable in 53 days, and reached membership capacity in 98 days
- Ran successful SEO campaigns
- Organized promotional events and interacted with community to increase sales volume.
- Built relationships with customers and community to establish long-term business growth.
- Managed in house CRM to connect with perspective members
- Maintained exceptional satisfaction from Membership
- Less than 2% turn over month to month.
- Implemented systems and procedures to increase sales and customer retention
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Assistant Golf Professional
Buffalo Dunes Golf Course
02.2022 - 10.2022
- Managed Pro Shop responsibilities including: Inventory of merchandise / processed invoices into POS
- Oversaw training of services staff and other day-to-day activities on driving range.
- Administrated leagues and tournaments
- Coached PGA Jr. League and played essential role in structuring Jr. Golf curriculum
- Provided professional club fitting and instruction to our patrons
- Balanced registers and filled weekly reports for the City
- Maintained Ez-Go fleet
Assistant Golf Professional
BLUE HILLS COUNTRY CLUB
03.2019 - 01.2022
- Directed and managed outside services consisting of 30+ team members
- Managed Women's Golf Association while facilitating instruction and weekly events
- Daily inventory management and reporting of hard/soft goods
- Coached PGA Jr Team while providing professional instruction
- Managed corporate events and assured all operation run smoothly
- Started caddie program in conjunction with Evan's Scholars Foundation
- Worked directly with director of instruction to launch Operation 36 to include more than 100 participants
- OP36 Certified Coach
Sales Associate
L.L. Bean, Inc.
11.2018 - 05.2019
- Assisted customers with any and all their needs
- Managed inventory and worked with upper management to re-stock accordingly
- Operated POS system processing sales and returns
- Instructed ODS (Outdoor Discovery School) covering many topics including; backpacking essentials, map reading, landscape photography, and fly fishing
- Became skilled in assuring customers they were buying with confidence.
OFFICE ASSISTANT
THE WINANS GROUP, CPA, PC
12.2017 - 04.2018
- File documents electronically into server
- Pull client records from various databases
- Organize and prepare documents for review
- Prepare client portfolios
- Process incoming and outgoing mail
- Create spreadsheets to organize client info.
Education
Professional Golf Management Program in Golf Management -
PGA of America
Kansas City, MO12.2023
Skills
- Skilled communicator
- Supervising Experience
- Budgeting
- Social Media Marketing
- Membership Retention
- Adaptability
- Public Speaking
- Conflict Resolution
- Budget Management
- Marketing Strategy
- Networking Abilities
- Customer Billing
- New Hire Onboarding
- Operating Procedures and Policies
- Database Management
Additional Information - Accomplishments
- Operation 36 Certified Coach
- Proficient in: Golf Genius, ForeUp, Foretees, and Jonas POS
- Knowledgeable with TrackMan and have completed TrackMan Univeristy
Personal Information
- Relocation: Anywhere
- Title: Golf Professional
Timeline
Membership Director
GolfTRK
06.2023 - Current
Assistant Golf Professional
Buffalo Dunes Golf Course
02.2022 - 10.2022
Assistant Golf Professional
BLUE HILLS COUNTRY CLUB
03.2019 - 01.2022
Sales Associate
L.L. Bean, Inc.
11.2018 - 05.2019
OFFICE ASSISTANT
THE WINANS GROUP, CPA, PC
12.2017 - 04.2018
Professional Golf Management Program in Golf Management -
PGA of America
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