Ryan Jensen
Gilbert,AZ
Summary
Proven track record in enhancing customer experiences at Paradox Escape Room, leveraging exceptional problem-solving aptitude and customer service expertise. Excelled in 3D modeling on a freelance basis, demonstrating analytical thinking and effective communication. Achieved significant improvements in game engagement and client satisfaction without compromising on quality or efficiency. Game Master handles needs of up to 12 players simultaneously. Talents include planning, setting up and breaking down games. Accurate money handling and good understanding of security procedures and company policy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Game Master
Paradox Escape Room
10.2023 - 03.2024
- Watched guests closely to maintain current understanding of gameplay.
- Explained company policies, game rules and safety requirements.
- Kept game and lobby rooms clean and neat for next guests.
- Communicated clearly and on-time to share clues and direct game actions.
- Serviced bathrooms by picking up debris, wiping down surfaces and restocking supplies.
- Handled situations requiring efficient problem solving to ensure guest satisfaction.
- Responded to customer inquiries and provided technical assistance over phone and in person.
3D Modeling Artist
Freelance
04.2024 - 09.2024
- Worked to create optimized models for both virtual and real technical applications.
- Created 3D models to upload to marketplaces and for direct clients.
- Gained skills in communication and 3D design.
Education
Bachelor of Science - Electrical Engineering
Arizona State University
Tempe, AZ05.2027
Skills
- Problem-solving aptitude
- Analytical Thinking
- Reliability
- Customer service expertise
- Basic repair skills
- Effective Communication
- Interpersonal Relations
- Conflict resolution techniques
- Time Management
- Problem-Solving
Certification
- Inventor Professional certification for professional CAD design
Timeline
3D Modeling Artist
Freelance
04.2024 - 09.2024
Game Master
Paradox Escape Room
10.2023 - 03.2024
Bachelor of Science - Electrical Engineering
Arizona State University
- Inventor Professional certification for professional CAD design
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