Ryan Johnson
Houston,Tx
Summary
Accomplished Systems Administrator with a proven track record at Plains All American Pipeline, adept in Azure Cloud Services and PowerShell Automation. Recognized for pioneering Intune MDM solutions and exceptional problem-solving skills. Excelled in fast-paced environments, demonstrating a commitment to innovation and team collaboration.
Overview
12
12
years of professional experience
Work History
Systems Administrator
NextDecade
Houston, Tx
02.2023 - Current
- Architected and administered the Intune MDM environment for over 250 Apple devices
- Pioneered using Microsoft Intune to automate application deployment and endpoint management
- Frequently use Powershell & KQL to automate Azure reports and administrative operations
- Deployed and administered on-prem enterprise applications along with management of on-prem GPO’s & Intune policies
- Designed solutions to remediate endpoint device & system vulnerabilities as requested by our Infosec team
- Received the Above and Beyond Award for excellent support and proactive problem-solving
Systems Administrator
SmartSource
Houston, Tx
10.2022 - 02.2023
- Company Overview: Biotechnology startup, fast paced environment
- Reported directly to the Executive Director of IT
- Provided on-site support and administration for most equipment including endpoint, network, infrastructure and PC components of lab instruments
- Biotechnology startup, fast paced environment
Systems Administrator
Plains All American Pipeline
Houston, Tx
11.2015 - 12.2021
- Served as lead administrator for Citrix XenMobile MDM system managing over more than a thousand Apple devices
- Functioned as lead administrator and architect for UIPath RPA system, supporting development and other departments such as AP & HR
- Assisted developers with application support, change requests and database queries across a variety of enterprise applications
- Administered web and email filtering systems, regularly updating and hardening rules and policies under the guidance of Infosecurity
- Served as a member of the disaster response team supporting emergency operations
- Regularly produced documentation for both technical and non-technical users
Service Desk Technician II
Plains All American Pipeline
Houston, Tx
11.2012 - 11.2015
- Provided excellent hardware and application support as well as customer service for an environment of over 5000 local and remote employees across the U.S
- Used command line scripting for automation of common tasks
- Served as a member of the disaster response team supporting emergency operations
- Member of the offboarding team processing the SOX compliant termination of user accounts
- Travel to remote sites for hardware and software deployments as well as decommissioning hardware for divestitures
Education
Certification - Data Science
Springboard Data Science Career Track
04.2022
Bachelor of Business Administration - Finance - Global Energy Management Professional Track
C.T. Bauer College of Business, University of Houston
12.2008
Skills
- VMWare vCenter
- Azure Cloud Services
- Microsoft Intune Administration
- Windows Server Configuration
- Proficient in Microsoft SQL
- Microsoft Exchange
- UiPath Automation Management
- Citrix XenMobile Administration
- Proficient in Python
- Database Querying
- Kusto Query Language Expertise
- PowerShell Automation
- Cisco IronPort Management
- Thycotic Secret Server Administration
- Crisis Management and Recovery
- Proactive Problem-Solver
- Dedicated to Personal Development
- Proficient in Team Collaboration
- Proficient in Oral and Written Communication
- Technical Communication Skills
- Agile Methodologies
- Active directory
- Virtualization technologies
References
References available upon request.
Timeline
Systems Administrator
NextDecade
02.2023 - Current
Systems Administrator
SmartSource
10.2022 - 02.2023
Systems Administrator
Plains All American Pipeline
11.2015 - 12.2021
Service Desk Technician II
Plains All American Pipeline
11.2012 - 11.2015
Certification - Data Science
Springboard Data Science Career Track
Bachelor of Business Administration - Finance - Global Energy Management Professional Track
C.T. Bauer College of Business, University of Houston
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