Ryan Karpack
Morristown,NJ
Summary
Experienced with managing day shift operations and overseeing team performance. Utilizes strong organizational skills to maintain smooth workflows and address operational challenges. Track record of effective leadership and problem-solving in dynamic environments.
Overview
2
2
years of professional experience
Work History
Day Shift Manager
Springers Homemade Ice Cream
06.2024 - Current
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
Ice Cream Server
Springers Homemade Ice Cream
06.2023 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Processed sales transactions for cash, debit, and credit purchases.
Stock Room Associate
Springers Homemade Ice Cream
06.2023 - Current
- Unloaded incoming weekly shipments and stored in correct stock locations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained orderly stockroom for ease of retrieval.
Education
Morristown High School
Morristown, NJ06-2027
Skills
- Food safety
- Task delegation and prioritization of tasks
- Training new hires and leadership among workers
- Interpersonal skills among team members and excellent customer service
Timeline
Day Shift Manager
Springers Homemade Ice Cream
06.2024 - Current
Ice Cream Server
Springers Homemade Ice Cream
06.2023 - Current
Stock Room Associate
Springers Homemade Ice Cream
06.2023 - Current
Morristown High School
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