Ryan Keefe
Lake Oswego
Summary
I rose through the ranks quickly at Pizzicato, and received several raises. Due to schooling, I turned down four separate managerial positions that required a minimum of 45 hours per week. Prior to finishing my transfer degree, I decided to give trade work a try. I became a Lead Technician after two months of joining the industry, and I ran my own team. I worked 60+ hour weeks, and I made a very comfortable living. After roughly seven months, I decided the industry I was in wasn't for me due to the long hours, late nights, hyper-physical work, and work hazards. Now I'm back at Pizzicato in a managerial position. I plan to get a job in the medical field soon to help me get into nursing school.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Pizzicato
Lake Oswego
01.2024 - Current
- Same duties as when I was a supervisor.
- The manager on duty for most of my shifts.
- Conflict resolution with customers and employees.
- Reported to the Regional Managers.
- Diagnosed issues and called in the appropriate repairmen.
- Managed the cash in our tills by making deposits, divvying up cash tips, and acquiring change as needed.
- Conducted the ordering of food, supplies, and tools.
Lead Water Mitigation Technician
Roto-Rooter
Tualatin
04.2023 - 01.2024
- Certified in Applied Structural Drying and Water Damage Restoration
- Conducted water damage assessments to determine mitigation needs.
- Operated specialized equipment for water extraction and drying processes.
- Collaborated with clients to explain services and address concerns effectively.
- Implemented safety protocols to ensure a secure work environment.
- Trained new technicians on best practices and equipment usage.
- Maintained accurate documentation of all service activities performed.
- Coordinated with insurance companies for claim processing and approvals.
- Executed routine maintenance on water mitigation tools and machinery.
- Adhered to OSHA regulations pertaining to personal protective equipment.
- Monitored drying process with moisture meters and hygrometers.
Kitchen Supervisor
Pizzicato
08.2018 - 04.2023
- Monitored food preparation, production and plating for quality control.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Oversaw tossing station, oven, salad line and cleaned equipment after every shift.
- Controlled food costs and managed inventory.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Line Cook
Cha Cha Cha
02.2018 - 08.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Education
No Degree - General Studies With A Focus On Psychology
Arizona State University
Tempe, AZNo Degree - Psychology
Portland Community College
Portland, ORSkills
- Inventory Control
- Staff Management
- Equipment Maintenance
- High-Volume Dining
- Health Code Requirements
- Kitchen Equipment Operation
- Preparation Oversight
- Customer service
- Issue resolution
- Effective communication
- Time management
Additional Information
I also have a few weeks of experience working in home remodeling for TenBridges Real Estate Investment. I was working alongside a family friend and tearing things down. Mainly taking down walls, and pulling up carpet/floorboards.
Languages
English
Full Professional
Spanish
Limited
Certification
IICRC certified in Applied Structural Drying and Water Damage Restoration
Timeline
Assistant Manager
Pizzicato
01.2024 - Current
Lead Water Mitigation Technician
Roto-Rooter
04.2023 - 01.2024
Kitchen Supervisor
Pizzicato
08.2018 - 04.2023
Line Cook
Cha Cha Cha
02.2018 - 08.2018
No Degree - General Studies With A Focus On Psychology
Arizona State University
No Degree - Psychology
Portland Community College